National Account Director

Smurfit Kappa; Liverpool; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading packaging company in the UK is seeking a National Account Director to manage its largest accounts. The successful candidate will lead a team, drive commercial results, and need strong leadership, communication skills, and experience in B2B account management. Competitive salary and benefits are offered, with opportunities for professional development in a collaborative environment.

Benefits

Competitive salary & benefits

Ongoing training and development

Flexible working options

Confidential support

Qualifications

• Proven success managing major multi-site or national B2B accounts.
• Strong leadership experience with the ability to inspire and develop teams.
• Sharp commercial acumen and comfort working with complex financials.

Responsibilities

• Act as the senior point of contact for key customers.
• Deliver on ambitious growth and innovation KPIs.
• Develop and implement strategic account plans to maximise value creation.

Skills

Leadership experience

Commercial acumen

Excellent communication

Relationship building

Education

Degree-level education

Job description

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

At Smurfit Westrock, we’re redefining packaging with innovation, sustainability, and customer-first thinking. We’re now looking for a strategic leader to take charge of our largest UK accounts—ensuring they’re not just satisfied, but truly delighted.

As our National Account Director, you’ll lead a high-performing team of three National Account Managers, drive exceptional commercial results, and align UK strategies with our broader European ambitions. You’ll bring vision, resilience, and a knack for forging trusted relationships at the highest levels.

What You’ll Do

• Act as the senior point of contact for key customers, owning relationships across multiple levels.
• Deliver on ambitious growth and innovation KPIs.
• Lead and inspire your team—coaching, developing, and fostering a collaborative, high-performance culture.
• Develop and implement strategic account plans to maximise value creation.
• Influence commercial outcomes with a strong grasp of P&L, pricing, and cost control.
• Represent your team in executive-level reviews and steer cross-functional collaboration.
  
  

What You’ll Bring

• Proven success managing major multi-site or national B2B accounts.
• Strong leadership experience with the ability to inspire and develop teams.
• Sharp commercial acumen and comfort working with complex financials.
• Excellent communication and influencing skills at senior stakeholder level.
• Knowledge of the packaging industry or related manufacturing sector (preferred).
• Degree-level education (preferred).
  
  

Why join us?

You’ll be part of a global business that values loyalty, integrity, and trust, and empowers its leaders to make real impact. Expect a role with high autonomy, strategic influence, and the opportunity to work with some of the UK’s most recognisable brands.

What We Offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family
• Flexible working options and family-friendly policies
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
  
  

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.