NARS Supervisor - Selfridges Oxford Street (37.5 Hours)

SHISEIDO; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and innovative beauty brand as a Supervisor, where your passion for artistry and customer service will shine. In this role, you will lead a team at Selfridges, inspiring creativity and delivering exceptional customer experiences. With a focus on coaching and team motivation, you'll play a key role in achieving sales targets while fostering strong connections with customers. This is an exciting opportunity to be part of a fast-growing brand within the Shiseido Group, where your contributions will be valued and rewarded. Embrace the chance to make a difference in the beauty industry and help others express their individuality.

Benefits

Generous product discount

Innovative training programs

Career development opportunities

Qualifications

• Experience in supervising a team and driving KPIs.
• Strong customer service skills and ability to coach others.

Responsibilities

• Lead by example to engage customers and build brand loyalty.
• Support management in team development and achieve sales targets.

Skills

Team Supervision

Artistry

Customer Service

Coaching

Sales Target Achievement

Effective Communication

Education

Qualification in Artistry

Job description

NARS Supervisor - Selfridges Oxford Street (37.5 Hours)

Pay Competitive

Location London/England

Employment type Full-Time

Job Description

• Req#: 11919

NARS Supervisor

MISSION

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.

We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT NARS

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

ORGANISATION

Reports to: Area Manager NARS
Job Location: Selfridges, Oxford Street
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MAIN RESPONSIBILITIES

Leading by example by delivering our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.

We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

• Experience in supervising a team
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with a team and lead
• Ability to drive KPIs and sales targets
• Excellent customer service skills
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

POSITION REFERENCE NUMBER: 11919

About the company

Shiseido Company, Limited is a Japanese multinational cosmetic and personal care company.