NARS Counter Manager - Boots, Bluewater (37.5 Hours)

Shiseido Company, Limited; Burgess Hill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cosmetics company in the UK is seeking a NARS Counter Manager to inspire a small team, drive sales, and enhance customer engagement. The role requires strong artistry experience and effective communication skills. Benefits include holidays, a discretionary commission scheme, and a contributory pension scheme.

Benefits

30 days holiday

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Qualifications

• Strong experience in artistry, ideally with a qualification.
• Ability to communicate effectively with Area Manager on business performance.
• Ability to drive KPIs and sales targets within the team.
• Experience in coaching and developing others.

Responsibilities

• Inspire and motivate your small team to be the best they can.
• Take accountability for driving your business.
• Use networking skills to connect with external partners.
• Influence how clients feel about themselves through actions.

Skills

Strong experience in artistry

Ability to communicate effectively

Drive KPIs and sales targets

Experience in coaching and developing others

Education

Qualification in artistry

Job description

Overview

NARS Counter Manager

Location: Boots, Bluewater • Date: 16 Sept 2025 • Reports to: Area Sales & Education Manager NARS • Contract type: Permanent, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key; we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.

We are part of the Shiseido Group, and in joining NARS you will receive innovative and artistry-led training, a generous discount on our award-winning products and the chance to be part of a fast-growing brand. You will join an incredible group network of brands where developing our people is at the heart of our business.

ABOUT SHISEIDO

Our mission: Beauty Innovations for a Better World

Shiseido Group is a leading cosmetics company with a long heritage, operating globally. Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands and aims to inspire a life of beauty and culture.

Shiseido UK & Ireland plays a central role in the EMEA region, evolving its Retail footprint and leading growth in the market.

ABOUT NARS

Created in 1994 in New York, NARS Cosmetics is a leading brand in makeup artistry.

MAIN RESPONSIBILITIES

• You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities.
• You’ll be empowered to take accountability for driving your business. You will use networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to NARS and you as an Artist.
• You’ll have tools and support to achieve your goals, and you’ll partner closely with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results.
• As a NARS Artist and Account Manager, you will influence how clients feel about themselves through your actions, communication and connections with clients.

PROFILE

• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

If you meet the minimum criteria for the position, we guarantee to interview all disabled applicants who meet those criteria.

Position Reference Number: 15883