MyMFT Senior Application Analyst

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Senior Analyst for the Hive EPR & Digital Applications team. You will certify in an Epic service area and design and configure workflows to fit Trust standards, collaborating with clinical and administrative staff to optimise patient care.

You will work with BI and clinical governance to ensure configuration meets audit reporting needs, while testing, training, and leading engagement with clinicians. DBS considerations apply to NHS roles.

Qualifications

• Qualifications: Degree or equivalent or relevant experience
• Experience/ Knowledge of clinical, administrative and operational workflows in a hospital environment
• Knowledge of NHS Information Standards and their application
• Experience with change management and training staff
• Ability to communicate complex information to diverse audiences

Responsibilities

• Test the system thoroughly to ensure safety, usability, security and expected performance.
• Lead engagement with clinicians and staff to review working practices and communicate changes.
• Support Hive EPR & Digital Applications teams to implement the Trust's digital strategy through the programme lifecycle.

Skills

Excel

Analytical thinking

Communication skills

Presentation skills

Change management

Epic EPR system

Tools

Epic EPR system

BI tools

Job description

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As a Hive EPR - Senior Analyst, you will work within the Hive EPR & Digital Applications department. You will be certified in an Epic service area and be able to undertake complex process design and configuration or modification to the area you are working on, adapting it to the working practices and standards that are agreed by the Trust.

You will work closely with clinical and administrative / managerial staff, analyse their processes, and help them to agree clinical and operational best practice standards and workflows. You will analyse and document current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice. You will modify the EPR system using highly supplicated software configuration tools, so it works effectively for our patients and the Trust.

You will work closely with the Business Intelligence team to ensure that the system configuration meets the requirements of statutory, operational, and clinical audit reporting while remaining a clinical documentation system used to inform and direct patient care.

The assessment process for this role includes Sphinx testing which an aptitude assessment designed to evaluate critical thinking, logical reasoning, and problem‑solving abilities.

Main duties of the job

You will spend a part of your time working with other Hive EPR & Digital Applications teams in integrated areas which require close collaborative working with other Hive EPR and Trust teams.

These may include users & security, reporting, printing, testing, training, interfaces, medical device integration and business continuity planning. You will help to test the system thoroughly to ensure that it is safe, usable, secure, robust and that it works as expected. You will provide support to end‑users using your application knowledge through regular meetings and through incident investigation and resolution. You will be part of the wider clinical governance and change management organisation for clinical applications and will be required to lead on the engagement with clinicians and other staff related to your service. In this role, you will act as a change management specialist to engage staff in review of working practices and communicating and training changes to practices and policies.

The Senior Analyst will represent their service team providing assurance and guidance around their areas of responsibility at management and stakeholder meetings. They will always act as an ambassador for the Hive EPR & Digital Applications service.

The Senior Analyst will provide support to the Hive EPR & Digital Applications teams to implement the trusts digital strategy through the lifecycle of the programme

Working for our organisation

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career.

We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.
You will play a pivotal part in supporting our operational excellence and strategic ambitions. You’ll work collaboratively with clinical and non‑clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.

MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You’ll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.
We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation’s success.
Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Attributes

• Qualifications: Degree or equivalent or relevant experience, Ongoing Evidence of Personal Development
• Experience/ Knowledge Knowledge of clinical, administrative and/and operational workflows and processes within a hospital environment Previous/current clinical / operational NHS experience and understanding of the NHS Performance Framework Knowledge of all Microsoft Office packages especially Excel Knowledge of NHS Information Standards and their application
• Training & Experience Evidenced experience of communicating complex issues to a range of people.
• Skills & Attributes Good organisational and planning skills Ability to engage with and successfully convey highly complex information and concepts to audiences at all levels in the organisation Good presentation skills Structured, diagnostic approach to finding solutions to complex issues. Ability to quickly and accurately analyse and interpret information. Ability to operate consistently at high level summary as well as detail levels. Ability to listen and interpret users' needs and to inspire confidence Good key board skills and VDU use.
• Attributes Able to prioritise tasks, work on own initiative and manage own workload. Be enthusiastic, responsive to new demands, willing to learn new skills and welcome change. Self‑motivated and able to take responsibility for decisions. Has good insight and the ability to respond well to constructive criticism. Team player Logical and pragmatic approach to problem solving. Proven ability to work under significant pressurewith competing priorities. Personal credibility, with ability to quickly gain the confidence of others. Honesty, openness, and integrity Able to cope with unpredictable and intense situations. A patient-& customer‑centred approach
• Other Requirements Ability to travel to all sites within the MFT Trust, other reference sites and off‑site training venues which might be overseas. Provide support to end‑users through regular meetings and by participating in a 24/7 and/or on‑call rotaduring Go‑live or system upgrades as may be necessary
• Qualifications Qualification in Project Management Postgraduate or Masters qualification in relevant area or equivalent experience within a Clinical Systems Implementation role. Clinical Qualification
• Experience/ Knowledge Knowledge of Lean & 6 sigma analysis techniques Knowledge of Data Protection Act, GDPR & Information Governance Knowledge of HealthCare I.T. systems, Knowledge of managing complex, strategic projects or areas of complex working practices
• Training & Experience Epicor other clinical system accreditation or equivalent experience. Experience with business and technical requirements analysis, documentation and methodology development
• Skills & Attributes Successful evidence of change management techniques, and the ability to apply them. Ability to build consensus across teams, with staff and leadership. Ability to lead and use own initiative in developing working practices for self and other team members Experience of training staff

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Name Mike Ransome Job title Applications Manager - MyMFT & Healthy Planet Email address [e-mail] Telephone number 07738364311