Digital Solutions & Adoption Manager

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Manchester University NHS Foundation Trust, based on the Oxford Road Campus in Manchester, is seeking a Digital Solutions & Adoption Manager to own the Microsoft 365 environment and drive adoption of new digital tools across the organisation.

The role focuses on administering 365 services, including governance and information architecture, while delivering training and supporting colleagues with varying levels of digital confidence.

Qualifications

• Educated to degree level or equivalent experience.
• Proven experience supporting Microsoft 365 technologies as an Administrator including Teams, SharePoint and OneDrive.
• Experience supporting digital systems implementation or rollout activity.
• Experience delivering user support, guidance or training.
• Experience working with digital adoption programmes.

Responsibilities

• Administer and develop our Microsoft 365 environment, including SharePoint and Teams, in line with best practice.
• Manage permissions, governance, information architecture and digital compliance.
• Support the implementation of new digital systems and workplace technologies.
• Deliver engaging training, guidance and user support to improve digital confidence.
• Help colleagues adopt AI-enabled productivity tools.
• Identify opportunities to simplify processes and improve collaboration through technology.

Skills

M365 Administration

SharePoint

Digital adoption

Training delivery

Governance

Education

Bachelor's degree

Job description

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Health Innovation Manchester is looking for a Digital Solutions & Adoption Manager to take ownership of our Microsoft 365 environment while helping colleagues get the very best from the technology we use every day.

This is a unique opportunity for someone who enjoys the technical administration of Microsoft 365 just as much as helping people embrace new ways of working. You'll be responsible for maintaining and developing our Microsoft 365 platform including SharePoint, Teams, permissions, governance and digital compliance while also supporting the rollout and adoption of new digital solutions, including AI-enabled tools.

Working closely with colleagues, our host organisation and suppliers, you'll be the bridge between technology and users, ensuring our digital services are reliable, secure and easy to use.

About you

You'll have experience administering Microsoft 365 and SharePoint, with a good understanding of governance, user management and digital workplace technologies. Just as importantly, you'll enjoy working with people translating technical concepts into practical solutions, supporting colleagues with varying levels of digital confidence and helping drive continuous improvement across the organisation.

Whether your background is in Microsoft 365 administration, digital workplace management or IT service delivery, if you're excited by technology, enjoy solving problems and want to help shape the future of digital working this could be the role for you.

Main duties of the job

What you'll do

• Administer and develop our Microsoft 365 environment, including SharePoint and Teams, in line with best practice.
• Manage permissions, governance, information architecture and digital compliance.
• Support the implementation of new digital systems and workplace technologies.
• Deliver engaging training, guidance and user support to improve digital confidence.
• Help colleagues adopt AI-enabled productivity tools.
• Identify opportunities to simplify processes and improve collaboration through technology.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download heading.

Explore ‘Inside MFT – Your Candidate Place’

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS : Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS : Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment.If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Qualifications

• Educated to degree level or equivalent experience

Experience

• Proven experience supporting Microsoft 365 technologies as an Administrator including Teams, SharePoint and OneDrive
• Experience supporting digital systems implementation or rollout activity
• Experience delivering user support, guidance or training
• Experience working with digital adoption programmes

Skills

• Ability to explain digital concepts to non-technical audiences at a variety of levels.
• Strong organisational and problem-solving skills
• Presentation, facilitation and training materials development experience

Employer certification / accreditation badges

Name Hailey McGlynn Job title Head of Organisational Improvement Additional information

For an informal conversation about the role, please email [e-mail]