MVP, Chief Underwriting & Claims Officer, Protection | London, UK

Pacific Life; London; On-site; GBP 80,000 - 150,000; Full time

Job summary

An established industry player seeks a visionary leader to oversee global Underwriting and Claims functions. In this pivotal role, you will shape the strategic direction and ensure high-quality execution of underwriting practices. Collaborating with diverse teams, you will promote a strong risk culture and drive innovative initiatives in predictive modeling and technology use. This position offers a unique opportunity to influence the future of protection strategies while fostering a culture of continuous learning and development. Join a company that values diversity and work-life balance, and make a significant impact in the insurance landscape.

Benefits

Stakeholder Pension Scheme

Life Assurance

Subsidised Gym Membership

Private Medical Insurance

Season Ticket Loan

Eye Care

Employee Assistance Programme

Group Income Protection

Wellness Benefits

Qualifications

• Minimum 10 years in life (re)insurance underwriting and/or claims.
• Strong influencing and leadership skills essential.

Responsibilities

• Lead global Underwriting and Claims functions, setting strategies.
• Collaborate with analytics for data-driven underwriting propositions.

Skills

Leadership Skills

Communication Skills

Strategic Change Management

Client Relationship Management

Risk Management

Education

10+ years in Life (Re)Insurance

Job description

MVP, Chief Underwriting & Claims Officer, Protection

Job Title
MVP, Chief Underwriting & Claims Officer, Protection

Job Description

The Role

The MVP, Global Chief Underwriting and Claims Officer, Protection is a key leader in Pacific Life Re's Protection business. You will oversee global Underwriting and Claims teams, participate in the Global Protection Executive Committee (GPEC), and contribute to the overall strategy of the Protection line of business.

Reporting structure involves Market-specific VP, Underwriting and Claims, who reports to the local Protection MVP. Your role includes ensuring high-quality execution of duties, promoting best practices, and aligning global and local strategies.

You will set the global vision for Underwriting and Claims, lead development initiatives including technology use and digital projects, and serve as the global lead for predictive underwriting and modeling efforts.

As part of the leadership team, you will help develop and implement the global protection strategy, working closely with various teams and stakeholders.

Key Responsibilities

• Provide leadership for the global Underwriting and Claims functions, setting strategies and policies.
• Ensure a strong global community, technical oversight, governance, and risk management practices are in place.
• Promote continuous learning, development, and a strong risk culture.
• Participate in GPEC to develop and implement the global protection strategy.
• Collaborate with analytics teams to develop data-driven underwriting propositions.
• Represent Pacific Life Re’s global Underwriting and Claims team externally as the industry’s face.

Qualifications & Expertise

• Minimum 10 years in life (re)insurance underwriting and/or claims, with multi-market experience.
• Strong influencing, communication, and leadership skills.
• Proven success in strategic change management and client relationship management.
• Deep understanding of risk frameworks and controls.

Working For Pacific Life Re

We value diversity, support work-life balance, and offer various benefits including pension, insurance, wellness, and community engagement initiatives.

Benefits

• Stakeholder Pension Scheme
• Life Assurance
• Subsidised Gym Membership
• Private Medical Insurance
• Season Ticket Loan
• Eye Care
• Employee Assistance Programme
• Group Income Protection
• Wellness Benefits

We are committed to diversity and inclusion, providing reasonable adjustments during recruitment for applicants with disabilities.