Museum Café & Events GM - Maternity Cover

Compass Group UK; Manchester; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

Free staff meals

On-site F&B discounts

Company perks & benefits

Perks for Work discounts

Job summary

Compass Group UK is seeking a proactive General Manager to lead catering, events and hospitality operations at Imperial War Museum North in Manchester during an 11-month maternity cover. You will supervise onsite catering, events and retail services, while driving guest satisfaction and operational excellence.

This role focuses on leading teams, managing labour and budgets, and delivering memorable visitor experiences through strong leadership and stakeholder engagement.

Qualifications

• Proven leadership experience in hospitality, ideally in visitor attractions or cultural venues.
• Strong financial awareness and ability to manage budgets and labour.
• Experience delivering high service standards through on-site leadership.

Responsibilities

• Lead catering, events and hospitality operations at Imperial War Museum North.
• Oversee café operations, conferences and events to ensure excellent visitor experiences.
• Drive commercial opportunities to maximise revenue while controlling costs.

Skills

Leadership

Stakeholder engagement

People management

Budgeting & cost control

Food & beverage operations

Job description

Compass Group UK is seeking a proactive General Manager to lead catering, events and hospitality operations at Imperial War Museum North in Manchester during an 11-month maternity cover. You will supervise onsite catering, events and retail services, while driving guest satisfaction and operational excellence.

This role focuses on leading teams, managing labour and budgets, and delivering memorable visitor experiences through strong leadership and stakeholder engagement.