Murex Money Markets Business Analyst

Adecco UK; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading company in financial services is seeking a Murex Business Analyst to join their Customer Journey Manager team for a major Murex Migration Programme. This role will focus on optimizing customer experiences, collaborating across functions, and supporting agile methodologies. Ideal candidates will have a strong background in Murex and proven experience working with senior stakeholders.

Qualifications

• Experience in financial services as a CJM or Business Analyst.
• Background working with Murex.
• Hands-on experience with agile methodologies.

Responsibilities

• Understand, measure, and orchestrate customer journeys related to Murex product development.
• Collaborate across teams to ensure journey effectiveness.
• Support agile delivery by refining user stories and documenting requirements.

Skills

Customer Journey Management

Murex

Agile Methodologies

Stakeholder Management

Tools

Jira

Job description

Job Opportunity: Murex Business Analyst - Customer Journey Manager (CJM)
Location: London, 2 days per week on site required
Contract: 12 months (project running until 2027)
Rate: Via Umbrella

Are you an experienced Business Analyst with a strong background in financial services and Murex? We are seeking a skilled Customer Journey Manager (CJM) to join a major Murex Migration Programme, playing a key role in shaping and optimising end-to-end customer experiences.

Role Overview:
As a CJM, you will partner closely with the Product Owner and cross-functional teams including Product, Finance, Risk, Markets Operations, and Engineering to ensure the customer journey is well understood, accurately designed, and continuously improved. Your insights will help drive prioritisation, design choices, and integration across functions, focusing on both internal and external user experiences within an agile framework.

Key Responsibilities:

• Understand, measure, and orchestrate customer journeys related to Murex product development
• Collaborate across multiple teams to ensure journey effectiveness and user experience alignment
• Support agile delivery by writing and refining user stories, documenting requirements, and engaging in design authority discussions
• Assist with journey improvements by analysing functional challenges and integrating feedback

Essential Skills & Experience:

• Proven experience in financial services as a CJM or Business Analyst working with senior stakeholders
• Strong background working with Murex in a business analyst capacity
• Solid knowledge of capital markets, treasury products, and large-scale multi-year implementations
• Hands-on experience with agile methodologies and tools such as Jira
• Ability to clearly document and clarify requirements and support design decisions

Desirable:

• Experience migrating desks/products onto Murex using MXpress methodology
• In-depth knowledge of Interest Rate Swaps and/or Money Market products