Murex Delivery Manager

JR United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the banking sector is seeking a Murex Delivery Manager for a strategic transformation project. This role involves leading a multi-disciplinary team, managing Murex training programs, and reshaping team structures for optimal performance. The ideal candidate will possess deep Murex knowledge, strong leadership skills, and experience in capability planning.

Qualifications

• Deep functional and/or technical knowledge of Murex (MX.3).
• Proven ability to lead cross-functional teams in high-pressure environments.
• Skilled in workforce analytics and capability modelling.

Responsibilities

• Lead and coordinate a blended team of client personnel and Murex consultants.
• Oversee the execution of Murex training plans tailored to various roles.
• Evaluate the current delivery team structure and skill sets.

Skills

Leadership

Analytical Thinking

Communication

Education

Bachelor’s or Master’s degree in Computer Science, Finance, Engineering, or related field

Tools

JIRA

Confluence

Power BI

MS Project

Job description

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London based – Hybrid working (2/3 days onsite)

Banking sector

Possible request to travel to India for training purposes (1-2 weeks)

We are seeking a Murex Delivery Manager to lead and manage a multi-disciplinary team during a strategic transformation of the Murex support and delivery organisation. This individual will act as the key delivery lead across both client and Murex teams, ensuring effective management of Murex training programs, skills assessments, and workforce planning. You will also be involved in the preparation of a plan to re-shape the current team based on tickets request vs competences and then plan for the team expansion. The ideal candidate will have a deep understanding of Murex (MX.3), strong leadership capabilities, and experience in capability planning and team optimisation.

Key Responsibilities

• Lead and coordinate a blended team of client personnel and Murex consultants.
• Serve as the central point of contact across all delivery and training streams.
• Training & Skills Assessment
• Oversee the execution of Murex training plans tailored to various functional and technical roles.
• Manage the rollout of Murex skills assessments to benchmark team capabilities across modules (Front Office, Back Office, Risk, Integration, etc.).
• Analyse assessment results and identify capability gaps.
• Workforce Planning & Team Reshaping
• Evaluate the current delivery team structure and skill sets in relation to operational demands (e.g., ticket volume vs. competencies).
• Develop and present a strategic plan to reshape the team for optimal performance and scalability.
• Propose and oversee internal mobility, role redefinition, and re-training initiatives.
• Design a scalable roadmap for team expansion, including resource ramp-up, onboarding, and training.
• Align expansion plans with future business needs, project pipeline, and long-term Murex platform evolution.
• Stakeholder Engagement
• Engage proactively with client stakeholders to communicate progress, risks, and strategic recommendations.
• Collaborate with HR, training leads, and Murex SMEs to ensure aligned execution.
• Reporting & Governance
• Produce executive-level dashboards, reports, and presentations.
• Ensure transparency and governance throughout the delivery and transformation program.

Required Skills & Experience

• Expertise: Deep functional and/or technical knowledge of Murex (MX.3); experience with multiple modules preferred.
• Leadership: Proven ability to lead cross-functional teams in dynamic, high-pressure environments.
• Analytical Thinking: Skilled in workforce analytics, training effectiveness measurement, and capability modelling.
• Communication: Excellent written and verbal communication skills; strong stakeholder management and presentation abilities.
• Tools: Proficiency in project management and reporting tools (e.g., JIRA, Confluence, Power BI, MS Project).
• Education: Bachelor’s or Master’s degree in Computer Science, Finance, Engineering, or related field.

Preferred Qualifications

• Experience in Murex training program design or delivery.
• Prior consulting or systems integrator background.
• Familiarity with service delivery models (ITIL, Agile, DevOps).
• Certification in Murex, PMP, or other relevant credentials is a plus.