Murex Business Analyst/SME

Adecco UK; London; Hybrid; Full time

Job summary

A leading financial organization is seeking a seasoned Murex Business Analyst for a 12-month contract. The role focuses on enhancing customer journeys through collaboration within product teams, ensuring effective representations of user experiences while driving continuous improvement initiatives in the workplace.

Qualifications

• 10+ years' experience in financial services.
• 5+ years as Customer Journey Manager or Business Analyst.
• Extensive experience with Murex.

Responsibilities

• Collaborate with product teams to enhance customer journeys.
• Drive initiatives for customer experience improvements.
• Write and design user stories in agile setups.

Skills

Customer Journey Management

Business Analysis

Agile Methodologies

Murex Expertise

Stakeholder Engagement

Capital Markets Knowledge

Continuous Improvement

Tools

Jira

Job description

Murex Business Analyst
Daily Rate: £500 - £600
Contract Length: 12 months
Location: Bishopsgate, City of London (5-minute walk from Liverpool Street station) 2 days onsite

Are you a seasoned Murex Business Analyst looking for an exciting opportunity to impact the financial services landscape? Our client is seeking a skilled individual to join their team for a 12 month contract focused on a Murex Migration Programme. This role is pivotal in enhancing customer journeys and optimising the end-to-end customer experience through collaboration and strategic insights.

Key Responsibilities:

• Collaborate with the Product Owner and product team to understand and measure customer journeys, ensuring a technology-driven approach to integration across functions.
• Drive continuous improvement initiatives to enhance customer experience, both internal and external, while keeping customer needs front and centre.
• Work closely with stakeholders across Product, Finance, Risk, Markets Operations, and Engineering to ensure user experiences and journey designs are effectively represented.
• Participate in agile set-ups, including writing and designing user stories, documenting requirements, and addressing functional challenges in design authority meetings.
• utilise insights to inform prioritisation and design choices within the feature team.

Must-Have Skills/Experience:

• A minimum of 10 years in the financial services sector.
• At least 5 years of experience as a Customer Journey Manager or Business Analyst, with a proven track record of engaging with senior stakeholders.
• Extensive experience (5+ years) working with Murex in a business analyst role.
• Proficiency in agile methodologies and tools, including Jira, with hands-on experience in writing user stories and documenting requirements.
• Solid understanding of capital markets, particularly treasury products and capabilities.
• Experience in large-scale, multi-year implementations.

Nice-to-Have Skills/Experience:

• Familiarity with migrating desks/products onto Murex using the MXpress methodology.
• In-depth knowledge of Interest Rates Swaps and/or money market products.

If you're ready to take on this challenge and make a significant impact within a leading financial organisation, we want to hear from you! Apply now to join a forward-thinking team dedicated to enhancing customer journeys and driving success through Murex.

Application Process:
Interested candidates are encouraged to submit their CV along with a cover letter detailing relevant experience. We appreciate your interest; however, only shortlisted candidates will be contacted.

Join us in transforming customer experiences within the financial services industry!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.