Multiskilled Team Member - PART TIME 16 HOURS

Accor Hotels; Rotherham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant hotel team at Accor, where your passion for hospitality and customer service will shine! This role offers the opportunity to engage with guests, ensuring their needs are met with professionalism and warmth. You will be part of a dynamic environment where multitasking is key, as you will work across both Reception and Food & Beverage areas. With a commitment to employee growth and a supportive atmosphere, this position allows you to thrive while providing exceptional service. Experience the joy of hospitality and make a difference in guests' experiences every day!

Benefits

Two complimentary Bonus Breaks

Employee benefit card for discounts

Free meals on duty

Qualifications

• 2+ years in a customer-facing role with a passion for hospitality.
• Strong communication and relationship-building skills.

Responsibilities

• Attend to guest queries promptly to ensure high satisfaction.
• Multitask between Reception and Food & Beverage departments.

Skills

Customer Service

Communication Skills

Multitasking

Teamwork

Flexibility

Job description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

We are looking for a FUN, PASSIONATE & WELCOMING Team member who wants to join a FANTASTIC TEAM at a VIBRANT hotel! What will you be doing? Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction. We are on the search for someone who is able to multitask as this position includes Reception and Food & Beverage departments.

Qualifications

1. Have the passion for customer service and hospitality
2. Have great communication and customer relationship skills
3. Loves working as part of a passionate team
4. Enjoys working in a fast-paced environment
5. 2+ years in customer-facing role
6. Flexibility in working hours including occasional night shifts, weekends, and bank holidays

Additional Information

1. Two complimentary Bonus Breaks - benefit from a free one or two day break in another Accor property in the UK each year
2. Employee benefit card offering discounted rates in Accor Hotels worldwide
3. Free meals on duty