Multiskilled Installation Engineer

ZipRecruiter; St Albans; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is expanding its installation team and seeks a self-motivated individual to join a dedicated operations team. This role offers the opportunity to deliver exceptional customer service while installing and maintaining electronic fire and security systems. The ideal candidate will have extensive experience in the industry and excellent technical knowledge, ensuring tasks are completed efficiently and effectively. With a focus on professional development and a supportive company culture, this position promises a rewarding career path in a dynamic environment.

Benefits

Paid door to door travel

25 Days Holiday Plus Bank Holidays

Wellness & Employee Assistance Programme

Perkbox access

Flexible & Remote Working

Ongoing Training

Company Culture That Promotes Work Life Balance

Access To Mental Health Care Support

Salary Sacrifice Pension Scheme

Childcare Voucher Scheme

Qualifications

• High level of experience in the fire and security installation industry.
• Excellent technical knowledge and customer service skills.

Responsibilities

• Install and commission electronic fire and security systems.
• Provide maintenance and reliable support to customers.
• Ensure compliance with health and safety policies.

Skills

Technical knowledge of security systems

Excellent communication skills

Organisational skills

Customer service skills

Problem-solving skills

Timekeeping

Flexibility in working hours

Ability to train others

Tools

PDA device

Job description

Job Description

Benefits include but not exclusive to:

1. Paid door to door travel for Engineers.
2. 25 Day Holiday Plus Bank Holidays Increasing to 35 Days (1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years)
3. Wellness & Employee Assistance Programme (EAP)
4. Perkbox access to a huge range of free perks and discounts
5. Regular One 2 One Check-Ins with Line Manager
6. Continued Professional Development & Ongoing Training
7. Flexible & Remote Working Where Possible
8. Company Culture That Promotes Work Life Balance
9. Access To Mental Health Care Support
10. Salary Sacrifice Pension Scheme
11. Childcare Voucher Scheme
12. Max 3 Year Old Company Vehicle
13. Death in service

Role Overview

In line with the growth plan, we are continuing to expand the installation team. This is a highly rewarding position, joining a strong and dedicated operations team providing a high level of job satisfaction. The successful candidate must be self-motivated and able to organise themselves, as well as contributing to the operational team, whilst delivering the highest level of customer service to all clients.

They should have the ability to carry out the installation as required of fire and or security systems.

Duties & Responsibilities

1. Carry out installation and commissioning of electronic fire and or security systems
2. Carry out maintenance and repairs if required
3. Provide reliable, quality support to our customers at all times
4. Have a professional telephone and face to face manner
5. Assist customers and regional team with technical issues either on the phone or face to face
6. Have a flexible approach to working hours when required
7. Provide assistance and training to other team members as required
8. Ensure you operate in line with the company's vision, mission, and values

Skills & Experience

1. Must have a high level of experience in our industry
2. Excellent technical knowledge of security systems
3. Have a systematic/logical approach to tasks & problems
4. Ensure all tasks are carried out quickly & efficiently
5. Be presentable in person and in vehicle and tools
6. Excellent communication and organisational skills
7. Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock
8. Understand the need for precise completion of paperwork records of jobs and full use of PDA device
9. Have a polite but assertive telephone manner
10. Good knowledge of London and the home counties postcodes
11. Good customer service skills, ability to motivate staff & colleagues and lead by example
12. The ability to think laterally and 'out of the box'
13. Prompt and consistent timekeeping

Health & Safety Responsibilities

The successful candidate must be able to demonstrate a personal commitment to health, safety, and the environment by following:

1. Company Fire & Security's health & safety policy & procedures
2. The health & safety at work act along with all site specific & statutory health, safety and environmental regulations & policies
3. Method statements and risk assessments
4. Participate & understand toolbox talks