Multisite Operations Leader — Student Housing

Unite Foundation; Glasgow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

25 days leave

Pension

Life assurance

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Family leave

EAP

Volunteering day

Discounts

Job summary

Unite Group, through Unite Students, is seeking a Cluster Operations Manager in Glasgow to oversee day-to-day operations of a group of properties and lead teams to deliver strong operational and commercial performance.

You will own financial performance, safety, resident experience, and build thriving student communities, working closely with the Area Operations Manager and support teams. This is hands-on leadership in a values-led organisation with a competitive package.

Qualifications

• Experience in operational leadership within property, hospitality, facilities management, or another customer-focused environment.
• Experience managing teams and multi-site operations.
• Confident managing operational performance and service delivery standards.
• Excellent communicator with colleagues, suppliers and external partners.
• Organised, solutions-focused and able to manage priorities in a fast-paced operational environment.

Responsibilities

• Lead operational performance across your cluster, overseeing multiple properties and ensuring consistent, high standards.
• Take ownership of day-to-day financial performance, supporting occupancy, revenue, cost control, and overall cluster results.
• Lead, develop and support teams across your cluster, creating a high-performing, engaged and collaborative environment.
• Ensure properties are safe, compliant and well-maintained, maintaining strong health, safety and operational standards.
• Deliver an excellent resident experience, resolving issues quickly and creating welcoming, inclusive communities.
• Build strong relationships with university partners, suppliers and contractors to support operational success.

Skills

Operational leadership

Multi-site operations

Service delivery standards

Communication

Fast-paced environment

Job description

Unite Group, through Unite Students, is seeking a Cluster Operations Manager in Glasgow to oversee day-to-day operations of a group of properties and lead teams to deliver strong operational and commercial performance.

You will own financial performance, safety, resident experience, and build thriving student communities, working closely with the Area Operations Manager and support teams. This is hands-on leadership in a values-led organisation with a competitive package.