Multimodal Operations Specialist

Office Angels; Egham; On-site; GBP 26,000 - 35,000; Full time

Job summary

A leading company in logistics is seeking a dedicated individual for a full-time position focused on air, road, and sea freight operations. This role involves handling quotations, client communication, and operational management through CargoWise software. The ideal candidate will possess strong customer service skills, thrive in fast-paced environments, and collaborate effectively in a team setting.

Qualifications

• Proven experience in air, road, and sea freight operations.
• Ability to work under pressure and go above and beyond for clients.

Responsibilities

• Handle quotations, bookings, and end-to-end operations for multimodal shipments.
• Manage invoicing and general administration tasks.
• Participate in the on-call rota (one Sunday every 4 weeks).

Skills

Communication

Customer Service

Detail-oriented

Team-focused

Tools

CargoWise

Job description

Our client seeking an individual who takes pride in delivering outstanding service and thrives in a fast-paced, client-focused environment. The ideal candidate will have experience across air, road, and sea freight, and be confident managing the full cycle of operations.

Key Responsibilities:

• Handle quotations, bookings, and end-to-end operations for multimodal shipments


• Communicate effectively with clients and partners via phone and email


• Manage invoicing and general administration tasks


• Use CargoWise software to manage shipments and documentation


• Participate in the on-call rota (one Sunday every 4 weeks)

What they are Looking For:

• Proven experience in air, road, and sea freight operations


• Strong communication and customer service skills


• Ability to work under pressure and go above and beyond for clients


• Proficiency in CargoWise (desirable)


• A proactive, detail-oriented, and team-focused attitude

Hours:

Monday to Friday, 9:00 AM - 6:00 PM

On-Call: One Sunday every 4 weeks

This is a Full time Office based position.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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