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Multimodal Freight Forwarder

Gleeson Recruitment Group

United Kingdom

On-site

GBP 30,000 - 37,000

Full time

26 days ago

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Job summary

An exciting opportunity awaits a Multimodal Freight Forwarder at a dynamic logistics company known for its commitment to excellence. This role involves managing service operations across various transportation modes, providing exceptional customer service, and ensuring compliance with customs regulations. Ideal candidates will have a strong background in freight handling and account management, with proficiency in systems like CDS and MultiFreight. Join a forward-thinking team where your contributions will make a significant impact in the logistics sector.

Qualifications

  • 4+ years of experience in the freight industry with a focus on multimodal transport.
  • Strong skills in account management and customer service.

Responsibilities

  • Manage service operations and generate quotes for ocean, air, and road transport.
  • Oversee shipment processes to ensure timely bookings and compliance.

Skills

Account Management
Customer Service
Customs Regulations Knowledge
Freight Handling
Problem Solving

Tools

CDS
MultiFreight
Cargowise

Job description

Gleesons has been exclusively partnered with a Global Business for an exciting opportunity for a Multi Freight Coordinator to join a dynamic and forward-thinking company. This company is renowned for its commitment to excellence and innovation in the logistics sector, making it an ideal workplace for ambitious professionals seeking to make a significant impact.

Job Title: Multimodal Freight Forwarder

Salary: 30,000 - 37,000

Duties:

  • Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
  • Provide exceptional customer service across all transportation channels.
  • Oversee the entire shipment process to ensure precise and timely bookings.
  • Expedite the processing of shipment information to prevent potential delays.
  • Communicate with customers to provide tailored quotations based on their specific needs.
  • Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
  • Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
  • Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
  • Interact with customers professionally and courteously.
  • Contribute to business development initiatives.
  • Maintain precise documentation, records, and system updates to uphold data integrity.

Ideal Candidate:

  • Experience in handling multiple modes of freight (Air, Ocean & Road).
  • Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc.
  • At least 4 years of experience in the freight industry.
  • Strong Account Management skills.
  • Understanding of pricing.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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