Multimodal clerk hybrid

Marketingagentur Nirtl; North East; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading logistics firm is seeking a proactive Multi-Modal Operations Coordinator to facilitate import/export operations. This role involves managing end-to-end logistics across road, ocean, and air, ensuring compliance and delivering exceptional customer service, all within a hybrid work schedule.

Qualifications

• Experience in logistics operations required, multi-modal preferred.
• Strong knowledge of customs and import/export procedures.
• Confidence in communication and ability to handle multiple priorities.

Responsibilities

• Manage import/export shipments across various transport modes.
• Ensure compliance and complete necessary customs entries.
• Provide timely updates to clients and resolve shipment issues.

Skills

Experience in freight forwarding or logistics operations

Knowledge of import/export and customs procedures

Organised

Detail-oriented

Excellent customer service skills

Proficient in Microsoft Office

Job description

We're looking for a proactiveMulti-Modal Operations Coordinatorto manage import/export shipments across road, ocean, and airfreight. Youll coordinate end-to-end logistics operations, ensure timely cargo movement, and deliver high levels of customer service. This is a key role in a dynamic team environment with opportunities for growth and development.

Key Responsibilities

• Coordinate import/export shipments (road, sea, air)
• Liaise with carriers, hauliers, agents, and clients to book and track shipments
• Complete customs entries and ensure compliance
• Prepare and manage shipping documentation (CMRs, AWBs, BOLs, invoices)
• Track shipments and pro-actively resolve any issues or delays
• Finalise job files with accurate costing and invoicing
  
  

Key Skills

• Experience in freight forwarding or logistics operations (multi-modal preferred)
• Strong knowledge of import/export and customs procedures
• Organised, detail-oriented, and able to manage multiple priorities
• Confident communicator with excellent customer service skills
• Proficient in Microsoft Office and freight systems
  
  

Monday to Friday 9.00-17.00pm hybrid

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