Multilingual Medical Information Specialist - French Speaking

TN United Kingdom; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Multilingual Medical Information Specialist fluent in both French and English. This full-time, remote role involves delivering high-quality medical information services, managing inquiries, and ensuring compliance with industry standards. Ideal for those with a life sciences background, this position offers a unique opportunity to grow within the pharmaceutical sector. Join a diverse team that values innovation and collaboration, and help make a difference in patient care through your expertise in medical information.

Qualifications

• Completed Pharmacy or life science degree required.
• C1 level in French and fluency in English essential.

Responsibilities

• Provide high-quality Medical Information service via phone and email.
• Answer technical questions regarding designated products.
• Translate documents and ensure compliance with regulations.

Skills

Fluent in French

Fluent in English

Translation skills

Excellent phone manner

Ability to manage workload

Education

Pharmacy degree

Life science degree

Job description

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Multilingual Medical Information Specialist - French Speaking, united kingdom

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Client:

ProPharma Group

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

1e9f087ad6f6

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle.With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

We’re looking for a Multilingual Medical Information Specialist to join our Medical Information Department. You will be responsible for providing a high-quality Medical Information service via phone and email following full training on designated clients/products. We’re looking for candidates based in the UK and the role will be offered on a remote basis. You must be able to speak and write at C1 level in both French and English and we will offer the role on a full time permanent basis.

Medical Information At ProPharma

With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

You can find out more about our Medical Information department and what they do here:

The Day-to-day

• Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner.
• Complying with the specific Working Practices as agreed with clients
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
• Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
• Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
• Logging all enquiries in an accurate, comprehensive and timely fashion
• Managing confidential information in line with Data Privacy regulations
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
• Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
  

We’re Looking For

This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To Be Successful In This Role You Will Have

• A completed Pharmacy or life science degree.
• Mother tongue/ C1 level in target language and fluency in English.
• Strong translation skills.
• Excellent phone manner.
• Ability to manage a busy workload and prioritise.
• Ability to work unsupervised.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***