Multilingual Customer Service Support

Endeavour Recruitment Solutions; Bicester; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company in the Print & Media industry seeks a Multilingual 1st Line Customer Service Support professional. You will be responsible for handling client inquiries, utilizing your language skills, and providing top-notch customer care. The ideal candidate will be fluent in multiple languages and have 1-2 years of customer service experience, contributing to a growing team with a strong service ethos.

Qualifications

• 1-2 years’ experience in Customer Service.
• Fluency in at least 2 languages, including English.

Responsibilities

• Liaising with enquiries from clients across Europe.
• Logging calls and providing solutions as first point of contact.

Skills

Excellent Telephone Manner

High Level Accuracy and Precision

Exceptionally Organised

Excellent Verbal and Written Communication

Motivated

Team Player

Job description

• Technologies: Customer service Customer Support Telephone Manner Danish Italian french German Spanish Multilingual

Due to business growth, our Oxford based client in the Print & Media Industry is looking for a Multilingual 1 st Line Customer Service Support person. The successful candidate will have 1-2 years’ experience of Customer Service. This is a multilingual role so additional language fluency is essential. Salary would be in the region of £25K plus an excellent benefits package for the right candidate.

Primary responsibilities for this role will be liaising with enquiries from clients from across Europe. Logging calls, escalating where necessary and providing solutions where possible as first point of contact.

Language Skills:

Fluency in at least 2 languages is essential with English as either a first or second language.

• Danish
• French
• German
• Spanish

Required Skillset/Knowledge

• Excellent Telephone Manner
• High Level Accuracy and Precision
• Exceptionally Organised
• Excellent Verbal and Written Communication
• Motivated
• Team Player

If you believe you have the right experience and previous track record to successfully deliver in this role, then please apply quickly to be shortlisted.