Multicultural Hub Advisor Holborn (Onsite role)

Arden University; City Of London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A multi-award-winning university in London seeks a Multicultural Hub Advisor to support its ethnically diverse student community. The role involves providing tailored guidance, fostering inclusion, and enhancing the overall student experience. The ideal candidate will have experience in student wellbeing and a strong commitment to diversity. This is a full-time onsite role with excellent benefits and a starting salary of £30,000 per annum.

Benefits

30 days holiday + bank holidays

Generous pension plan

Private Medical Insurance

Study discounts for family and friends

Access to Perkbox benefits

Qualifications

• 2 years’ experience in a student-facing role.
• Ability to build rapport with a diverse student population.
• Experience in international student support and complaint resolution.

Responsibilities

• Provide tailored guidance to a diverse student community.
• Connect students to university services.
• Foster intercultural engagement on campus.

Skills

Strong interpersonal skills

Experience in supporting international students

Ability to foster inclusivity

Education

Higher Education experience

Job description

Overview

Salary: £30,000 per annum

London weighting: £4,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Multicultural Hub Manager

Department: Student Experience

Location: Onsite full time from our Holborn campus

Hours: Primarily Monday-Friday; some evening work may be required based on business needs.

Click here to read the full job description and view our excellent benefits here

About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Student Experience

The Student Experience team is dedicated to supporting and empowering students throughout their journey at Arden. They provide wellbeing support, academic guidance, career development, and engagement initiatives, ensuring every student feels connected and equipped for success. Our focus on innovation and continuous improvement helps create an inclusive and enriching learning environment.

Opportunity

The Multicultural Hub Advisor plays a key role in cultivating a vibrant, inclusive, and supportive environment for Arden University’s ethnically diverse student community—including both international students and domestic students from ethnic minority backgrounds. This onsite role involves offering tailored guidance, connecting students to relevant university services, and fostering intercultural understanding and engagement throughout the campus.

About You

We are looking for a highly organised and proactive Multicultural Hub Advisor who will demonstrate strong awareness of student experience trends and of the needs of both ethnic citizens and international students, offering expert, proactive support from pre-arrival through to graduation.

Essential requirements:

• 2 years’ experience working in a student facing capacity, supporting international students, student advice, student life, or student wellbeing
• Demonstrated ability to build rapport and foster an inclusive approach when engaging with a diverse student population
• Strong interpersonal skills with a proven ability to build effective professional relationships with students, support staff, and academic colleagues
• Background in providing services related to international student support, student wellbeing, complaint resolution, or other relevant student services

Desirable requirements:

• Higher Education or other relevant educational experience

Benefits

At Arden, you will become part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

Closing Date: Sunday 5th October 2025

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement: Some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.