Multi-Trade Operative

Sanctuary Group; Scarborough; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit organization in Scarborough is seeking a Multi-Trade Operative to manage repairs and maintenance across various properties. The role involves performing tasks from plumbing to construction, ensuring customer satisfaction, and participating in an emergency call-out rota. A valid UK driving license and NVQ qualifications are essential, along with effective communication skills. Benefits include 25 days annual leave, pension contributions, and potential salary progression from £34,376 to £36,185 per annum.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Qualifications

• Candidates must hold an NVQ Level 2 in a core subject or undertake it.
• Recent experience in a similar role within social housing is advantageous.
• Ability to work to deadlines and prioritize tasks.

Responsibilities

• Attend occupied properties for construction, fault fixing, and maintenance.
• Resolve problems ensuring customer communication.
• Maintain suitable van stock levels and restock when needed.

Skills

Building Safety compliance

NVQ Level 2 in core subject

Social housing experience

Ability to prioritize tasks

Additional skills in plumbing, carpentry, plastering

Health and safety regulations knowledge

Full valid UK driving licence

Job description

Scarborough, North Yorkshire, GB, YO11 1HH

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 18/12/2025

Requisition: 225898

Multi-Trade Operative

Scarborough

£34,376 - £36,185 per year

40 hours per week

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

We are looking for a Multi‑Trade Operative to join our Operations Response team based in the Scarborough. Covering sites across East Yorkshire you will be responsible for carrying out reactive repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks.

The role will include lone and team working, and you will also be required to be on an emergency call‑out rota. A company van and power tools will be provided for business use along with training as and when needed.

The role of Multi-Trade Operative will include

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call‑out rota

Skills and experiences

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented – G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Recent experience of undertaking a similar role within social housing is advantageous.
• Ability to work to deadlines and prioritise tasks.
• Additional skills in some of the following disciplines – plumbing, carpentry and plastering would be advantageous.
• Working knowledge of the health and safety regulations.
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Benefits include

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

Contact

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

Closing notice

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.