Multi-Trade Operative

Sanctuary Group; Kingston upon Hull; On-site; GBP 34,000 - 37,000; Full time

Job summary

Sanctuary Group is seeking a skilled Multi-Trade Operative in Hull, responsible for general building repairs and maintenance on void properties. Candidates should possess skills in joinery and be able to provide excellent customer service. The role includes up to £36,185 per year, company benefits, and a supportive workplace.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Services

Cycle to Work scheme

Wellbeing support and tools

Qualifications

• Must be qualified or undertaking NVQ Level 2 in carpentry or electrical.
• Experience with remedial joinery repairs and installations is desired.
• Full valid UK driving licence is required for driving company vehicles.

Responsibilities

• Carrying out repairs and maintenance on empty properties.
• Ensuring tools and equipment are maintained properly.
• Responding positively to service delivery complaints and issues.

Skills

Customer Service

Communication

Prioritization

Education

NVQ Level 2 in a core subject (carpentry or electrical)

Job description

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Hull, East Riding of Yorkshire, GB, HU2 8DT

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 06/07/2025

Requisition: 224789

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Hull

£34,376 - £36,185 per year

40 hours per week – Monday to Friday - 8:00am to 4:30pm

We have an opportunity for a skilled Multi-Trade Operative to join our void maintenance team, based in Hull. As a Multi-Trade Operative, you will be covering all aspects of general building repairs and maintenance on empty properties. We are looking for someone with primary skills in joinery who is also competent in other skilled trades.

The role involves working on void properties with opportunities to work within a wider team as and when required. With a company van and power tools included the role will cover North Yorkshire and the surrounding areas.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Experience with remedial joinery repairs and installations
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.