Multi Trade Operative

Gloucester City Homes Limited; Cheltenham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company van provided.

Uniform provided

On-call rota with standby rate

Job summary

Gloucester City Homes is looking for a Multi Trade Operative in Cheltenham (Gloucestershire). The role requires a base trade in Plumbing, Wet Trades or Carpentry and involves repairing, maintaining and installing fixtures and fittings to high standards in GCH homes and commercial premises.

The successful candidate will work to schedules, observe Health & Safety guidelines, and communicate progress with customers and colleagues. A full driving licence and IT literacy are essential.

Qualifications

• Hold City & Guilds / NVQ Level 2 or above in an associated trade.
• Experience applying multi trade skills to install, repair and maintain fixtures.
• Experience in a customer responsive environment.
• Full Health & Safety knowledge related to workshop practice and maintenance.
• Ideally experience in Social Housing.
• Ability to prioritise and organise own workload.
• Problem solving with a can-do attitude.
• Ability to interpret manufacturers' instructions/technical manuals (desirable).
• IT literate; comfortable with electronic devices, PDA/tablets/computers.
• Hold a full valid driving licence.

Responsibilities

• Repair, maintain and install multiple trade items to a high standard.
• Work in line with prescribed work schedules and safety policies.
• Communicate progress and needs with customers and managers.
• Complete a high percentage of jobs as first time fix to ensure satisfaction.

Skills

Multi-trade skills

Customer service

IT literacy

Driving licence

Education

City & Guilds / NVQ Level 2 in related trade

Job description

Multi Trade Operative

Location: Cheltenham, Gloucestershire, GB, GL50 3

Job Description

Multi Trade Operative Gloucester £35,484.92 per annum Permanent, Full Time (40 hours per week) To include on call rota (with a standby rate) Company Van provided (for business use only) Uniform Provided Full Driving Licence required

Are you an experienced Plumber or Carpenter looking for your next role within Social Housing?

Are you a versatile professional who can address a range of property needs efficiently?

Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation?

We're a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

Here at Gloucester City Homes, we're seeking a Multi-Trade Operative with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You'll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers' homes and commercial premises.

You'll work in accordance with prescribed work schedules, the Health & Safety at Work Act (#####) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you'll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability.

Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.

We'd like you to...

• Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
• Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
• Have experience of working in a customer responsive environment.
• Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
• Ideally hold experience with Social Housing.
• Be able to prioritise and organise own workload.
• Be a problem solver with a positive 'can-do' attitude.
• Be able to interpret manufacturers' instructions/technical manuals and drawings (desirable).
• Be IT literate, comfortable working with electronic devices, PDA's, tablets and computers.
• Hold a full valid driving licence.

Closing Date:

27th October#####6

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Equal Opportunities

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

Our Values

At GCH, we Adapt, we Inpire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we'd be delighted to hear from you!