Multi-Skilled Technician - Fabric

UPP; Exeter; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to join their team at the University of Exeter. This permanent role offers a competitive salary and a dynamic work environment focused on delivering high-quality facilities management services. You will be responsible for both planned and responsive maintenance, ensuring safety and compliance while providing excellent customer service. With opportunities for personal development and a strong commitment to employee well-being, this position is ideal for those passionate about making a positive impact on the student experience. Join a vibrant team that values diversity and supports your growth!

Benefits

25 days holiday plus bank holidays

Life insurance

Pension

Cycle to work scheme

Store discounts

Access to UPP Rewards portal

Two paid volunteering days annually

Qualifications

• Recognised trade qualification in maintenance disciplines is essential.
• Experience in a similar role with a focus on customer service.

Responsibilities

• Conduct maintenance safely and efficiently in student residences.
• Manage stock and assist with team development and training.

Skills

Communication Skills

Organizational Skills

Health and Safety Knowledge

Education

NVQ Level 2 or 3 in Electrical

NVQ Level 2 or 3 in Plumbing

NVQ Level 2 or 3 in Carpentry

Tools

iPad

CAFM Repairs Management System

Job description

UPP Residential Services primarily delivers a full range of Facilities Management (FM) and Asset Management services to the university sector. At each of the universities we partner with we supply a local team, which successfully manages, and delivers the agreed services. The team provides the day-to-day face of the partnership, providing a high level of customer service plus effective and efficient facilities management, ensuring every aspect is delivered to high standards and supporting the student experience.

Here at UPP we have an opportunity for a Maintenance Technician to work as part of our team based at the University of Exeter, providing both a planned and responsive maintenance service.

This is a permanent position working 37.5 hours per week Monday to Friday 9.00am – 5.00pm. The salary is £33,437 per annum plus on-call allowances/overtime (potentially up to an additional £3K per annum).

We welcome applicants with a recognised trade qualification (NVQ 2 or 3) in electrical, plumbing, carpentry or other maintenance disciplines. Please note that should you be shortlisted we will require sight of your qualification certificates at interview.

Role responsibilities as a Maintenance Technician include:

• Undertake maintenance within student residences in a safe working environment, assessing all Health and Safety issues before work commences and reporting any hazards identified to the relevant manager/supervisor.
• Carry out reactive maintenance in accordance with the Service Level Agreement and provide front line response for all building fabric related work using an iPad and a CAFM repairs management system.
• Carry out PPM in accordance with the schedule.
• Maintain accurate records of breakdowns and maintenance repairs, including records for statutory compliance.
• Set up and maintain adequate systems and controls to ensure all statutory obligations are met and provide specialist guidance to team colleagues to assist with tasks.
• Liaise with specialist sub-contractors.
• Assist team colleagues in other trades and at other locations as and when the need arises and assist with team development including cross-trade skills sharing and assessment.
• Take the lead in stock management appropriate to trade specialism (ordering, storage, distribution) ensuring appropriate parts are held and available to meet SLA timescales for repairs.
• Undertake training as required.
• Participate in an on-call rota as UPP’s primary representative, ensuring SLA requirements and client expectations are met and matters are communicated effectively to appropriate parties.
• Be prepared to work additional hours, as and when the need arises, especially during the main student arrival and departure weekends.

We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation.

We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with the passion to do a great job.

You will have a good understanding of the operational procedures and safe working practices of building services and systems as well as good understanding of health and safety, with the ability to always work in a safe manner.

You will also be prepared to work (with notice) additional hours when needed, especially during the main student arrival and departure weekends.

You will possess a valid UK Driving Licence.

What we offer:

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

We also give two paid volunteering days each year to support a charity of your choice.

Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity.

Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.

Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award.

We are a team of people with energy, pace and passion; if that sounds like you, apply today.