Multi-Skilled Technician
Job ID: 225803
Posted: 19-Jul-2025
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Data Centers, Engineering/Maintenance
Location(s): Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Wednesbury - England - United Kingdom of Great Britain and Northern Ireland
Job Description
Position: Multi-Skilled Technician
Company: CBRE, GWS, Data Centre Solutions UK
Location: Wednesbury, Birmingham, UK
Purpose of the Job
The successful candidate will be responsible for managing the Data Centre operations, ensuring all critical and non-critical Facility PPMs are completed as scheduled, and reactive work requests are addressed promptly.
Key Responsibilities
- Ensure compliance with all CBRE processes and procedures, fulfilling contract requirements and following client procedures.
- Carry out all Critical Facility PPMs on schedule and complete reactive work requests within SLAs.
- Perform maintenance in accordance with H&S procedures, using permit to work systems where applicable, and implement improvements identified during inspections.
- Apply a risk-focused maintenance approach to plant and system operations in data centres/critical environments.
- Maintain critical client services, including computer rooms, data networks, manufacturing, and revenue-generating services.
- Provide emergency response standby, respond to outages or emergencies, and escalate issues as necessary.
- Support technical audits related to critical environments as directed by line management.
- Maintain records and logs demonstrating maintenance delivery.
- Supervise contractors when required.
- Suggest improvements through line management.
- Coordinate with QHS specialists to ensure audit compliance.
- Communicate high-priority issues to end users, clients, and management.
- Enhance service delivery through best practices and effective use of site systems and equipment.
- Manage own technical training and development, including competency assessments and scenario exercises.
- Participate in call-out and paid overtime duties.
- Become a CBRE Authorized Person LV, with potential for HV authorization.
Additional Responsibilities
Perform all work requests promptly, including out-of-hours work and call-outs, with remuneration as per payment schemes.
Accountabilities
- Report to the Contract Manager and Contract Supervisor.
- Accountable to CBRE Functional Heads and relevant client contacts.
Experience Required
- Understanding of Health and Safety requirements and supervision of contractors.
- Experience in critical change management and critical environment operations.
- Qualifications: 18th Edition Electrical Wiring Regulations, Electrical City & Guilds; 2391-52 Testing & Inspection is advantageous.
- Strong mechanical knowledge.
- Teamwork, customer-facing experience, good communication, and computer literacy.
- Experience managing subcontractors and permit to work systems.
- Flexible with workload management.
- Clean driving license and residence within one hour of the site.
- Knowledge of Data Centers, emergency response, standby, and call-out protocols.
- Authorized Person LV certification or experience.
- Experience with UPS, standby power, and critical cooling systems is advantageous.
- Knowledge of F-Gas handling is an advantage (not required).
- Availability for on-call duties with response within one hour SLA.
Please note: All details are provided for guidance only and do not limit job responsibilities. Full employment terms are provided in employment offers and policies.