Multi-Skilled Plumber - Southwark, Lambeth, Bromley, Croydon

The Guinness Partnership; London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading housing organization is seeking a Multi-Skilled Plumber in South London to provide responsive repairs and support excellent customer service. This full-time role offers a competitive salary of £42,838 per annum along with additional benefits, including a company vehicle and out-of-hours callout pay.

Benefits

27 Days Holiday + Bank Holidays

Company vehicle and fuel card

Healthcare Cashback Plan

Pension Contributions up to 9%

Employee Assistance Programme

Benefit scheme for everyday savings

Qualifications

• Competence in plumbing, tiling, plastering, and flooring.
• Experience in a customer-focused environment, preferably social housing sector.
• Ability to work independently and manage time effectively.

Responsibilities

• Deliver responsive repairs in plumbing and multi-trade work.
• Ensure customer satisfaction and safe working practices.
• Participate in out-of-hours callouts on a rota basis.

Skills

Customer Service

Plumbing

Multi-trade skills

Education

NVQ Level 3 (City & Guilds) Trade Qualification

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking for a Multi-Skilled Plumber to join our South London team to support with the delivery of responsive repairs which will include Plumbing and general multi skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be coveringSouthwark, Lambeth, Croydon, Bromleyand the surrounding areas. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live near South London to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• You must be able to demonstrable competence withinthe primarytrade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £42,838 per annum
• Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
• Company vehicle and fuel card for business use
• Out of hours call out rota at £525 per week on call
• Healthcare Cashback Plan
• Pension Contributions – up to 9% matching contributions
• 3 x Life Assurance
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

*The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2000