Multi Skilled Plumber

Magenta Living; Birkenhead; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

26 days holiday

Flexible working

Healthcare plan

Free parking

On-site gym

Employee benefits

Job summary

Magenta Living is seeking a time-served Multi-Skilled Plumber to join our Responsive Maintenance Team. You will carry out day-to-day plumbing repairs and multi-trade tasks within occupied social housing properties, delivering a reliable service to residents.

You must work independently, manage your workload, and provide an exceptional service. On first visits you’ll diagnose faults and complete repairs, using handheld tech to update progress and maintain excellent customer relations.

Qualifications

• Time-served plumber with strong multi-trade skills.
• Proven ability to work independently and manage workload.
• Experience with social housing repairs and customer care.

Responsibilities

• Diagnose and complete a wide range of plumbing repairs and maintenance tasks.
• Undertake associated multi-skilled works to complete repairs at first visit where possible.
• Respond to repairs across housing stock and maintain excellent customer relationships.
• Use handheld technology to manage workload and update progress.

Skills

Plumbing

Multi-skilled

Customer service

Education

Time-served plumber

Job description

About The Role

Responsive Maintenance Team

A fantastic opportunity has arisen for an experienced Multi-Skilled Plumber to join our busy, high-performing Responsive Maintenance Team. This role will involve carrying out day-to-day plumbing repairs, maintenance and renewal works within occupied social housing properties, ensuring our customers receive an excellent, reliable service.

We are looking for a motivated, hardworking and customer-focused individual who is a time-served plumber with strong multi-trade skills and a commitment to delivering high standards of workmanship. The successful candidate must be able to work independently, manage their workload effectively and provide an exceptional service to our residents.

As a Multi-Skilled Plumber, you will be responsible for diagnosing and completing a wide range of plumbing repairs and maintenance tasks while also undertaking associated multi-skilled works to ensure repairs are completed on the first visit wherever possible.

You will work across our housing stock, responding to repairs efficiently and professionally while maintaining excellent customer relationships and achieving performance targets.

This is an excellent opportunity for a skilled and motivated Multi-Skilled Plumber to make a real difference to our customers and communities. If you are a time-served plumber with strong multi-trade experience, excellent customer care skills and confidence using handheld technology to manage your workload, we want to hear from you.

A company van, tools and equipment will be provided, enabling you to deliver a high-quality, efficient service across our housing stock. In return, you'll become part of a supportive, high-performing team committed to maintaining our homes and delivering outstanding customer satisfaction.

About Us

Our Purpose: Empowering people is our purpose. We work together by guiding, teaching, and mutual support, cultivating knowledge and confidence to overcome challenge and seize opportunities. By uplifting each other, we extend this empowerment to our customers and communities, contributing to the well-being of the broader society we serve.

Our Vision: Opening doors to homes full of love, communities full of life, and a world full of possibilities is all about creating opportunities and eliminating barriers for everyone.

Our Values: 'Do the Right Thing' is the thread that weaves our actions, decision-making, and connections. Making choices that align with our purpose, vision, and values, and ensuring everyone feels safe and supported.

At Magenta Living, our mission is to provide customers with a home they’re proud of and create flourishing communities. We're proud to say that it’s our dedicated people that make this happen. This is a very transformative and exciting time to join us as we embark on Road to 2030!

Who we are:

We are innovatively forward thinking, with a customer focussed approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West.

One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living.

You’re in great hands here at Magenta Living. We are proud of being awarded the Navajo Charter-mark for our work supporting the LGBTQ+ community and ISO45001 for our people health and safety practices.

At Magenta Living we are proud to be an employer who provides equal opportunities. We encourage all applications regardless of age, different abilities, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Our Culture:

We’re proud of our empowering, fun and flexible culture and value every colleagues opinion.

Our teams are the talented and motivated driving forces behind improving our customer, communities and colleague experiences, with opportunities for you to get involved with our dynamic colleague panels and social events

What we offer:

There are so many to pick from, but to just name a few…

• 26 days holiday (plus UK bank Holidays)
• Paid time off over Christmas Period
• Defined Contribution Pension Scheme with a fixed employer rate of 6%
• Flexible working
• Healthcare Cash Plan
• Well-being support and fun employee events
• Employee Recognition programme
• Talent Management Programmes and e-learning access to support development
• Free parking at either our head office or main depot
• Paid professional memberships
• Volunteering day
• Free on-site gym

We believe that everyone should have access to the wide range of opportunities we offer. Our job alerts ensure you stay informed about roles at Magenta Living.