Multi Skilled Operative

Pyramid Plus South LLP; Oxford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform

25 days annual leave

Job summary

Mears Group in Oxford is seeking a skilled Multi-Skilled Operative to deliver responsive repairs across occupied social housing properties. You will work across carpentry, plumbing, tiling, brickwork and more, ensuring homes are safe and well maintained.

The role requires driving licence, ability to manage a busy workload, and a strong focus on customer service and safety. A company van and fuel card are provided along with other benefits.

Qualifications

• Proven experience in domestic repairs and maintenance across multiple trades.
• Experience addressing damp and mould issues in occupied homes.
• Ability to manage workload independently and safely use handheld job devices.

Responsibilities

• Carry out day-to-day responsive repairs across occupied social housing properties.
• Perform brickwork, paving, tiling, groundworks and other trades as required.
• Respond to repair requests, ensuring safety, quality and customer service.
• Record job details and materials used using handheld devices or job sheets.

Skills

Multi-trade experience

Damp & mould experience

Driving licence

Problem solving

Customer service

Health & safety

Job description

Annual salary: up to £40,267.50

Multi-skilled Operative Location: Oxford

Contract: Full Time Permanent

Salary up to £ 40,267.50per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday)

Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth.

This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations. We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Oxford/Reading. This is a dynamic, hands-on role where you’ll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for. You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success. With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties

• Carry out day-to-day responsive repairs across occupied social housing properties.
• Carry out brickwork and masonry repairs, including minor repointing and making good.
• Complete wall and floor tiling repairs, including replacing tiles, grouting and sealing.
• Undertake paving and groundwork repairs, including paths, slabs and other external surfaces.
• Carry out tarmac repairs and minor external works as required.
• Repair and replace fencing, gates and associated external fixtures.
• Identify and carry out appropriate repairs relating to damp and mould, including treating affected areas and making good following remedial works.
• Carry out painting and decorating to a professional finish following repair works.
• Undertake basic carpentry repairs where required as part of wider maintenance work.
• Carry out day-to-day responsive repairs across occupied social housing properties Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents’ needs and privacy Participating in out-of-hours emergency repair rota as required Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Manage daily workload efficiently to meet service level targets

Role Criteria

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. bricklaying, paving, groundworks, tarmacking, fencing, tiling) Damp & Mould experience Full UK driving licence Ability to work independently and manage workload effectively Strong fault-finding and problem-solving skills Excellent customer service skills, with experience working in occupied homes Good understanding of health and safety regulations and safe working practices Ability to use handheld devices or job management systems to record work

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility.

We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve.

We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility