Multi Skilled Operative

Livin Housing Limited; Greater London, London; On-site; GBP 40,000; Full time

Job summary

An established industry player seeks a Multi Skilled Operative to join their Tower Hamlets branch. In this role, you will provide essential repair and maintenance services to residents, ensuring high standards of quality and customer satisfaction. You will utilize your certified core trade skills, along with additional trade capabilities, to complete refurbishment tasks efficiently and effectively. This dynamic position offers a chance to work within a supportive team, where your contributions will make a significant impact on the community. If you are passionate about delivering excellent service and have the necessary skills, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Annual Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Company Van

Fuel Card

Uniform

Qualifications

• Experience in plumbing, painting & decorating, and carpentry is essential.
• Must possess a UK full driving license and good communication skills.

Responsibilities

• Support residents with responsive repairs across properties in Tower Hamlets.
• Ensure high standards in repairs and customer service while adhering to safety protocols.

Skills

Plumbing

Painting & Decorating

Carpentry

Customer Service

Communication Skills

Education

Certified Core Trade

Tools

Handheld Device (PDA)

Job description

Annual salary: up to £39,627.00

Multi Skilled Operative

Tower Hamlets

Full Time Permanent

Salary up to £39,627 per annum, plus, company vehicle & fuel card

We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.

About the Role:

A Multi Skilled Operative within our Tower Hamlets branch will support residents with responsive repairs across our portfolio of properties working on a planned route. Part of a local team undertaking high standard Multi Trade repairs and refurbishment activities to housing properties delivering best in class customer service and satisfying all safety, quality, and cost control standards. You will have a certified core trade and complimenting this can deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures. Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.

• You will have a certified core trade and complimenting this have the ability to deliver additional trade activities in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
• Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
• Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders. This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain Customer feedback on completion of works.
• Process all activities in association with tasks/works electronically utilising a handheld device (PDA). This includes but not limited to Worksheets, timesheets, photographic evidence of works before – during – after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
• Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
• Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
• Attend informal and formal meetings and training sessions as required.

Role Criteria:

• Experience in Plumbing, painting & decorating carpentry
• Good Written and Verbal communication
• Good Customer Service skills
• UK full driving license

To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months, and have less than 9 points.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

To apply, follow the link below or to discuss your application further please contact Laura Bourne at [e-mail]

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.