Multi-Skilled Maintenance Technician (Carpenter)

Havebury Housing Partnership; Bury St Edmunds; On-site; GBP 37,000; Full time

Job summary

A leading housing partnership in East Anglia is seeking a Multi-Skilled Maintenance Technician to deliver high-quality repairs in domestic settings. The role offers a competitive salary, excellent benefits including annual leave, pension, and opportunities for professional development. Ideal candidates will have NVQ level 3 in a relevant trade and a strong focus on customer service.

Benefits

Company van and fuel card

28 days annual leave, increasing to 32

Pension scheme (7%-12%)

Life assurance (3x salary)

Annual Flu Jab

Electric Vehicle salary sacrifice scheme

Medical cashback plan

Qualifications

• Experience in social housing desirable.
• Ability to work independently and tackle faults effectively.
• Full driving licence required.

Responsibilities

• Conduct maintenance and repairs on domestic properties.
• Maintain cleanliness of service van and equipment.
• Provide excellent customer service to tenants and stakeholders.

Skills

Customer care

IT competency

Initiative

Education

NVQ level 3 qualification in relevant trade

Job description

We are looking for an experienced Multi-Skilled Maintenance Technician (Carpenter) to undertake Carpentry, Locksmith, Glazing, Framing and other associated areas of repairs on mainly domestic properties located throughout East Anglia to a high standard.

We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

Outline of Key Responsibilities...

• Ability to diagnose faults and rectify effectively. Repairs carried out on first visit wherever possible
• Identify any repairs that are not landlord responsibility and bring them to the attention of the line manager
• Where additional works are required, the ability to provide clear information as to work, duration and materials required
• Undertake basic works of other trades relative to work undertaken or, as directed by line manager
• Maintain van to an acceptable condition and ensure its cleanliness and tidiness including maintaining stock levels and stock organisation
• Provide an exceptional level of customer service to our tenants and stakeholders at all times

We are looking for someone who has...

• Full driving licence
• Ability to work on own initiative
• Good customer care skills
• Competent user of I.T.
• NVQ level 3 qualification in relevant trade
• Social housing experience

In return, we are offering...

• An annual salary of £36,990.20 plus company van and fuel card
• Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
• Pension – between 7% - 12% dependant on individual contribution
• Life assurance - a payment of X3 your salary.
• Annual Flu Jab - provided each winter to all employees.
• Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points
• Competitive medical cashback plan

"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay."

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.