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Multi-skilled Maintenance Technician Carpenter

Havebury Housing Partnership

Bury St Edmunds

On-site

GBP 37,000

Full time

7 days ago
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Job summary

An established industry player is seeking a Multi-Skilled Maintenance Technician with expertise in carpentry and related trades. This role involves undertaking repairs on domestic properties, ensuring high standards of service and customer satisfaction. The company values flexibility, offering options for home and office working, along with a generous annual leave policy. With a commitment to social responsibility and community engagement, this position is perfect for someone looking to make a meaningful impact while enjoying competitive benefits and a supportive work environment.

Benefits

Company Van
Fuel Card
28 days annual leave
Pension contribution
Life assurance
Annual Flu Jab
Electric Vehicle salary sacrifice scheme
Free electric charging points
Medical cashback plan

Qualifications

  • Experience in carpentry and other maintenance trades.
  • Strong customer service skills and IT competency.

Responsibilities

  • Diagnose and rectify faults effectively on first visit.
  • Provide exceptional customer service to tenants and stakeholders.

Skills

Carpentry
Locksmith
Glazing
Framing
Customer Care
IT Competence
Fault Diagnosis

Education

NVQ Level 3 in relevant trade

Tools

Company Van
Fuel Card

Job description

We are looking for an experienced Multi-Skilled Maintenance Technician (Carpenter) to undertake Carpentry, Locksmith, Glazing, Framing and other associated areas of repairs on mainly domestic properties located throughout East Anglia to a high standard.

We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Outline of Key Responsibilities...
  1. Ability to diagnose faults and rectify effectively. Repairs carried out on first visit wherever possible.
  2. Identify any repairs that are not landlord responsibility and bring them to the attention of the line manager.
  3. Where additional works are required, the ability to provide clear information as to work, duration and materials required.
  4. Undertake basic works of other trades relative to work undertaken or, as directed by line manager.
  5. Maintain van to an acceptable condition and ensure its cleanliness and tidiness including maintaining stock levels and stock organisation.
  6. Provide an exceptional level of customer service to Havebury’s tenants and stakeholders at all times.
We are looking for someone who has...
  1. Full driving licence.
  2. Ability to work on own initiative.
  3. Good customer care skills.
  4. Competent user of I.T.
  5. NVQ level 3 qualification in relevant trade.
  6. Social housing experience.
In return, we are offering...
  1. An annual salary of £36,990.20 plus company van and fuel card.
  2. Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year.
  3. Pension – between 7% - 12% dependant on individual contribution.
  4. Life assurance - a payment of X3 your salary.
  5. Annual Flu Jab - provided each winter to all employees.
  6. Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points.
  7. Competitive medical cashback plan.

At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

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