Multi-skilled Maintenance Craftsperson – Builders Bias (NHS AfC: Band 5) - Royal National Ortho[...]

Royal National Orthopaedic Hospital (RNOH) NHS Trust; Greater London; On-site; GBP 35,000 - 44,000; Full time

Job summary

A leading UK orthopaedic hospital is seeking a Multi-skilled Maintenance Craftsperson with a builders bias. This full-time role involves ensuring the effective maintenance of buildings and operations while providing excellent customer service. Candidates should have demonstrable experience in building maintenance, especially in healthcare settings. Join our dynamic team that prioritizes patient care and staff experience.

Benefits

24/7 wellbeing support

Salary sacrifice schemes

Employee Assistance Programme

Qualifications

• Demonstrable experience in building maintenance services.
• Widespread knowledge of building maintenance in accordance with good practice.
• Experience in a healthcare environment preferred.

Responsibilities

• Carry out preparation and decoration of clinical and public access areas.
• Perform skilled carpentry works including repair and construction.
• Lead by example and set standards for the estates front of house team.

Skills

Communication skills

Building maintenance knowledge

Health and safety compliance

Education

Relevant experience in building maintenance

Job description

Multi-skilled Maintenance Craftsperson – Builders Bias

NHS AfC: Band 5

Main area Multi-skilled Maintenance Craftsperson – Builders Bias Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Working shift work to include weekends on a rota basis) Job ref 392-RNOH-1250

Site Royal National Orthopaedic Hospital Town Stanmore, Middlesex Salary £35,763 - £43,466 Per Annum Salary period Yearly Closing 28/07/2025 23:59

Please note in order to progress your application, your data will be processed by our 3 rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.

The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients

• Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
• Our Research and Innovation Centre works closely with our main academic partner, University College London
• Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
• In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
• Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.

This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.

Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:

• Patients first, always
• Excellence, in all we do
• Trust, honesty and respect, for each other
• Equality, for all

Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon.

Job overview

The Estates Department is looking to appoint an enthusiastic Multi-skilled Maintenance Craftsperson – Builders Bias with demonstrable experience in the building maintenance services. The post holder will work with in the engineering team ensuring the effective maintenance and operation of all buildings, plant and associated services in an efficient, economical and safe manner in accordance with all statutory, NHS Trust and departmental guidelines.

This role will provide a ‘Front of House’ service and requires excellent communication skills liaising directly withclinical and non-clinical service users. The post holder will be expected to lead by example and set the standard forthe estates front of house team and have a strongly held commitment to delivering a professional estate service.

The successful applicant must have widespread knowledge of building maintenance (Multi-skilled)in accordance with good practice guides, relevant statutory legislation, codes of practice, preferably gained in ahealthcare environment.

Main duties of the job

Building Maintenance & Plumbing

• The post-holder will carry out preparation and decoration of areas within the Trust on a cyclical and reactive basis.
• Carrying out remedial works to a range of building fabrics including making good to a high standard in clinical and public access areas, planned preventative maintenance, installation, modification and repairs to Trust plant, equipment and property, including external doors, fire doors, access doors, wooden, plastic and aluminium windows, flooring, suspended ceilings, walls, fire proofing, interior and external signage and general decoration and plumbing.
• Actively participate in the operation of the Planned Preventative Maintenance schemes.
• Effectively and safely operate a variety of tools and equipment used in the skilled carpentry, building and painting trade.
• Assemble and install minor works of both their own and other trade disciplines. (Lock related problems such as digi locks, controlled drug cupboards, make safe broken windows etc).
• The post-holder will perform skilled carpentry works which will includerepair, construction, alteration, forming, framing, and finishing of the hospital’s buildings and facilities. Construct, install, maintain and repair woodwork.

Working for our organisation

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.

Joining our organisation means enjoying a wide range of staff benefits, including:

• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff.

Detailed job description and main responsibilities

Other duties

· To comply with RNOH infection control and best practice guidelines, liaise with Infection Control Team as appropriate.

· It is the responsibility of all staff to minimise the RNOH environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use minimising water usage and reporting faults promptly.

· Support management to identify and implement ways to increase staff awareness with regards to energy efficiency.

· T o plan, schedule major interruptions, maintenance activities and co-ordinate work of contractors

· Any other duties as delegated by the Engineering Manager

· To bring to the attention of the Manager any matter which may be an infringement of the Health & Safety at Work Act, COSHH or any other legislation.

· To ensure you keep up-to-date with activities within the RNOH by attending the Monthly team Briefing meeting or reading the notes of the Team Briefing.

· To ensure that the uniform and PPE supplied by the RNOH is worn correctly and is regularly laundered.

· To ensure that the RNOH supplied I.D. badge is worn at all times.

Communication

· The post holder is required to carry RNOH communication devices (pagers, two-way radio, mobile phone etc) where appropriate at all times while at work. This is to facilitate immediate response to emergencies and to improve the service delivery.

· To promote a culture of customer service to both internal and external customers and partners, and to liaise with other departments regarding maintenance issues if required and be informative to end users.

· To report to the Supervisor or Manager all comments and complaints.

· To assist in the compilation and implementation into new policies that affects the Estates & Facilities services.

The Job Description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.

Person specification

Communication & Relationship Skills

• Ability to deal with all levels of people in and around the Hospital in a professional manner.
• Must work co-operatively with others to achieve common goals.

Knowledge, Training & Experience

• Relevant experience of NHS hospital environment or similar establishments.
• Experience of building maintenance and systems.
• Experience of adhering to health and safety control and asbestos, COSHH and permit to work guidance

Analytical & Judgment Skills

• Good numeracy and literacy skills.
• Good communication skills. Ability to plan, schedule major interruptions, maintenance activities, co-ordinates work.

Planning & Organisational Skills

• Committed to undertake the personal and development plan as identified or as agreed in the individual appraisal process.
• Ability to lift/push/pull weights frequently.
• Participation in on-call system

We are committed to equal opportunities in employment and offer a range of flexible working practices. Part-time and job share applications will be considered.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you areeligible under theUKVI points based system .

By applying for this post you are agreeing to RNOH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.

Additionally, by applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust’s premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks youridentity and right to work documentation will be verifiedremotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk

RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Zeemanuddin Mohammed Job title Engineering Manager Email address [e-mail] Telephone number 02089095422 Additional information

Contact Estates Department Via Main Hospital Number 0208 909 5876