Multi-Skilled Joiner - Richmond/Hounslow

The Guinness Partnership; London; On-site; GBP 43,000; Full time

Job summary

A housing services provider in London seeks a Multi-Skilled Joiner to deliver responsive repairs, including plumbing and general maintenance. The successful candidate must possess excellent customer service skills and relevant qualifications. This full-time position offers a competitive salary of £42,838 and extensive benefits, including a company vehicle and pension contributions.

Benefits

Competitive salary

27 Days Holiday + Bank Holidays

Healthcare Cashback Plan

Pension Contributions up to 9%

Employee Assistance Programme

Qualifications

• Demonstrable competence in plumbing, tiling, plastering, and flooring.
• Experience in a customer-focused environment in social housing.
• Ability to work with minimal supervision.

Responsibilities

• Support delivery of responsive repairs in plumbing and multi-skilled work.
• Operate safely and manage risks while performing physical tasks.
• Follow agreed procedures and record information accurately.

Skills

Customer service skills

Competence in plumbing

Time management

Organisational skills

Education

NVQ Level 3 Trade Qualification

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking for a Multi-Skilled Joiner to join our London team to support with the delivery of responsive repairs which will include plumbing and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Richmond, Hounslow and the surrounding areas.

This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which offers an additional payment.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live near Richmond/Hounslow to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• You must be able to demonstrable competence withinthe primarytrade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £42,838
• Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
• Company vehicle and fuel card for business use
• Out of hours call out rota
• Healthcare Cashback Plan
• Pension Contributions – up to 9% matching contributions
• 3 x Life Assurance
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

* The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2000