Multi Skilled Joiner

Great Places Housing Association; Manchester; On-site; GBP 32,000 - 35,000; Full time

Job summary

Great Places Housing Association is seeking a Multi Skilled Joiner to deliver excellent customer service while performing maintenance jobs across South Manchester. The role requires a commitment to quality, a City & Guilds NVQ level 2 certification in joinery, and effective team collaboration, with a strong emphasis on respecting the community and enhancing customer satisfaction. Excellent benefits include a competitive salary, generous annual leave, and health perks.

Benefits

26 days annual leave, increasing to 30 days + Bank Holidays

WPA Healthcare auto-enrolled at no contribution

High street, restaurant & supermarket discounts

Gym memberships

Savings Club

Lottery with monthly draw prizes

Qualifications

• Certified in City & Guilds NVQ level 2 in joinery or equivalent.
• Experience working in domestic properties, preferably in housing.
• Ability to carry out basic functions of other core trades.

Responsibilities

• Deliver a wide range of responsive maintenance jobs.
• Achieve first-time fix with correct diagnosis.
• Respect customer homes, leaving them clean and safe.

Skills

Customer Service

Multi-trade Working

Education

City & Guilds NVQ level 2 in Joinery

Job description

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Multi Skilled Joiner at Great Places

As a Multi Skilled Joiner at Great Places, you will deliver a wide range of responsive maintenance jobs. You will leave customers’ homes in a condition that is safe, clean, and in good working order; this, together with excellent customer service, is the core of the Great Places repairs service we need you to deliver. You will deliver high productivity to get through more jobs, fixed the first time.

• Starting salary £32,820 rising to £34,547 on successful completion of 6-month probation period
• Location: South Manchester
• 39-hour week, working hours 8am-4:30pm Monday-Thursday & 8am-3:30pm on Friday
• Start at 26 days annual leave, increasing up to 30 days plus bank holidays
• Key requirements: full clean driving licence, NVQ level 2 in joinery or equivalent experience

What you’ll be doing

You will achieve first-time fix with correct diagnosis, multi-trade working, and effective relationships with the supply chain.

You will be working remotely and completing jobs on a mobile device.

Respecting customer homes, leaving them clean and safe.

Treating your customers with respect and empathy.

What you’ll need

Certified in City & Guilds NVQ level 2 in joinery or equivalent.

You will have experience working in domestic properties, preferably in housing, but it is not essential.

You may have worked with a repairs scheduling system previously; but this is not essential.

You are comfortable working alone as well as part of a team.

You will have the ability to carry out basic functions of other core trades to support first-time fix and value for money.

What we need from you

A commitment to understanding the challenges and opportunities in the communities we serve. We especially value lived experience in social housing.

A passion to advocate on behalf of people and communities.

A commitment to working in partnership with others for the benefit of Great Places.

A dedication to continuous learning and improvement.

Ability to work flexibly and outside normal hours when needed to ensure service continuity.

To work professionally with integrity, inclusivity, and respect for diversity.

What we offer in return

WPA Healthcare auto-enrolled at no contribution, with £1250 of savings available—option to increase and include family members.

The Market Place: high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans, and more.

Annual Leave: starting at 26 days, increasing up to 30 days + Bank Holidays.

Lottery: monthly draw with prizes of £250, £75, and £50.

Savings Club: save monthly for 11 months, payout in November's salary.

At Great Places, we prioritize our colleagues' wellbeing to enable excellent service delivery. All benefits can be used inside and outside of work.

Safeguarding and Driving Requirements

Great Places Housing Group is committed to safeguarding and expects all colleagues to share this commitment. Successful applicants will undergo a criminal records check. Details are available on our website.

For our van fleet insurance, a minimum of 2 years' driving experience with a full UK licence is required, along with being over 21 years old and completing an online driver assessment. If under 21 but with 2 years' experience, additional assessments are required, funded by Great Places.