Multi-Skilled Joiner

The Guinness Partnership; Bodmin; On-site; GBP 37,000; Full time

Job summary

A leading housing organisation seeks a Multi Skilled Joiner to join their Bodmin team for important repair duties. This full-time role involves complex repairs focusing on customer service and maintenance, with a solid benefits package and competitive salary. Successful candidates should have NVQ qualifications and a drive for excellence in service delivery.

Benefits

27 Days Holiday + Bank Holidays

Company vehicle and fuel card

Healthcare Cashback Plan

Pension Contributions – up to 9%

Employee Assistance Programme

Benefit scheme for everyday savings

Qualifications

• Competence in primary trade and multi-trade skills.
• Experience in customer-focused roles, ideally in social housing.
• Ability to work independently and achieve targets.

Responsibilities

• Delivery of complex repairs including damp and mould work.
• Maintaining a safe, warm, and dry environment for residents.
• Supporting call-out duties outside regular hours.

Skills

Customer Service

Multi-trade skills

Organisational skills

Time Management

Health and Safety awareness

Education

NVQ Level 3 or equivalent

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking for a Multi Skilled Joiner to join our team in Bodmin to support with the delivery of complex repairs which will include damp and mould work, plumbing and general multi skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidates will live within the region of Bodmin to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• You must be able to demonstrable competence withinthe primarytrade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £36,838
• Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
• Company vehicle and fuel card for business use
• Out of hours call out rota at £525 per week on call
• Healthcare Cashback Plan
• Pension Contributions – up to 9% matching contributions
• 3 x Life Assurance
• Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.