Multi Site Manager

Pasta Evangelists; Newcastle upon Tyne; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Discount at Harrods restaurant

Pasta tastings

Free Pasta Evangelists products

Cycle to work scheme

28 days paid annual leave (bank hols)

Job summary

Pasta Evangelists is seeking a dedicated Multisite Manager to lead our cloud kitchens across a designated area. You will oversee daily operations, ensure food safety compliance, coach and engage staff, and maintain high quality across all sites, including evenings and weekends.

This hands-on role requires travel between sites, regular site visits, and collaboration with the Area Manager to drive sales and profitability while opening new kitchens and training teams.

Qualifications

• Proven experience in a managerial role, preferably in multi-site operations or the food service industry.
• Flexible and willing to travel between sites, including overnight stays.
• UK driving licence and access to own vehicle.
• Solid understanding of food safety and hygiene regulations.
• Excellent communication and leadership skills; able to develop talent.
• Ability to work shifts including weeknights and weekends.

Responsibilities

• Oversee daily operations across multiple kitchens, ensuring standards and safety.
• Visit sites weekly with 2-6 sites under management.
• Maintain daily contact with sites and lead weekly meetings with team leaders.
• Develop Hire & Retain plan and train staff.
• Track KPIs and service times to identify improvements.
• Collaborate with Area Manager on recruitment and working practices.
• Conduct robust Performance Appraisals.
• Develop team leaders through coaching.
• Manage employee relations issues in line with employment law.
• Track absence and holidays; enforce absence policy.
• Ensure health, safety, and food hygiene regulations are followed.
• Maintain consistent food quality across sites.
• Recognise high performers and celebrate sales achievements.
• Set and communicate daily/weekly Sales Goals.
• Work with Area Manager to maximise kitchen profitability.
• Assist with opening new kitchens and training.
• Deputy for Area Manager when required.

Skills

Managerial experience

Travel readiness

Leadership

Excellent communication

UK driving licence

Food safety knowledge

Analytical thinking

Sales-driven

Job description

At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Multisite Manager to lead our cloud kitchens.

You will oversee the daily operations of multiple Pasta Evangelists Kitchens in a designated area. You will ensure that each kitchen operates smoothly within strict food safety guidelines, while coaching and supporting, motivating and engaging all employees, and maintaining high food quality across the designate cloud kitchens. This is a hands-on role, and you will be expected to work peak shifts within the business, including evenings and weekends.

What you'll do at Pasta Evangelists:

• Oversee daily operations across multiple kitchens, ensuring compliance with company standards, health & safety regulations, and food hygiene protocols.
• Manage weekly personal visits to the sites in your designated area. Aim to have 2-6 sites under management.
• Keep daily contact with all sites, and one-on-one meetings with team leaders and weekly to go through the previous week results.
• Work on a Hire & retain plan for all sites. Actively Help or consistently recruit and conduct on the job training.
• Track and analyse performance metrics (e.g., KPIs, service times, customer feedback) to identify areas for improvement and implement necessary changes.
• Collaborate with Area Manager and the People Team to ensure compliance with legislative requirements associated with recruitment and working practices of employees, such as working time regulations and immigration restrictions.
• Conducting and completing robust Performance Appraisals and in line with the company guidelines and timescales.
• Proactively develop Team leaders through continuous coaching and support.
• Assisting the Area Manager with pro-active management of all in-Kitchen Employee Relations issues so that all issues are managed in line with statutory requirements and employment law, updating as appropriate.
• Track Team absence, taking action in line with Pasta Evangelists absence management policy where appropriate. Manage team holidays in line with the needs of your business.
• All statutory and company Health, Safety, and Food Hygiene regulations must be strictly adhered to at all times and corrective action taken in a timely manner as necessary.
• Maintain consistent food quality across all sites, ensuring every dish meets our high standards in taste, presentation, and portioning.
• Adopt a strong recognition culture that highlights high performing individuals. Recognise and celebrate exceptional sales achievements with the team.
• Set and communicate daily/ weekly Sales Goals to the team, striving to consistently exceed sales targets.
• Collaborate with the Area Manager to maximise the profitability of the Kitchen by understanding and controlling all Kitchen costs (e.g. labour, food).
• Assist with the opening of new kitchens, ensuring smooth launches and consistent training for new teams.
• Deputy for the Area Manager when required.

Who are you:

• Proven experience in a managerial role, preferably in multi-site operations or the food service industry.
• You will be an inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction.
• Flexible, with a willingness to travel between sites – this may include overnight stays. It is essential for you to work shifts including weeknights and weekends.
• The role also requires regular travel to our head office in London.
• A UK driving licence and access to your own vehicle are essential.
• Solid understanding of food safety and hygiene regulations.
• Great analytical thinker, working to fulfil KPIs, with the proven ability to drive sales.
• A can-do, will-do attitude. Ability to work under pressure in a fast paced, challenging environment.
• A highly adaptable candidate who is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.
• Exceptional organisational and multitasking abilities.
• Excellent communication skills will allow you to embed and drive the Pasta Evangelists DNA in the team, along with ensuring all back of the house and operational procedures are adhered to.
• You love working in a start-up team!
• ... A pasta lover!

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Discount at our counter and restaurant in Harrods
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)

Who we are:

Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain’s pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries — they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London — the largest in the UK — enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what’s possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.

Compensation: Competitive salary