Multi-site Hotel Manager

Whitbread Plc; Croydon; On-site; GBP 55,000 - 58,000; Full time

Job summary

A leading hospitality company is seeking a Multi-site Hotel Manager for the Premier Inn in London Croydon Town Centre. You will lead a team across four hotels, ensuring outstanding service, safety, and compliance while driving guest satisfaction. The ideal candidate has strong leadership skills and experience in managing complex operations. The role offers a competitive salary of £55,750 - £57,750 with numerous benefits and opportunities for development.

Benefits

25% off in restaurants

50% off in Premier Inn Hotels

33 days annual leave

Discounts on utility bills, travel, cinema, supermarkets

Qualifications

• Experience in a complex/high profile business with hierarchy.
• Ability to coach and develop large successful teams.
• Strong P&L management and health & safety compliance.

Responsibilities

• Lead and motivate Hotel Managers across four hotels.
• Manage daily operations within the hotels.
• Drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met.
• Develop and coach Hotel Managers for high performance.

Skills

Leadership skills

Team management

Communication skills

Commercial awareness

Job description

Benefits

• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you'll do

• Lead and motivate our Hotel Managers across 4 hotels to ensure outstanding service, results and compliance
• Work with the Hotel Managers to manage daily operations within the hotels, including the bar and kitchen, to keep us the UK\'s number one
• Understand the bigger picture and what really matters in your hotels to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotels
• Lead, develop and coach Hotel Managers to deliver high performing teams
• Support the delivery of regional plans and results, within our brand standards

Experience & qualifications

• Experience working in a complex/high profile business with hierarchy and matrix structure.
• Strong leadership skills and experience of working with multiple business partners.
• Experience in coaching and developing large successful teams to deliver business goals.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Strong commercial awareness, experience in P&L management and H&S compliance.

About the role

• Job title: Multi-site Hotel Manager - Premier Inn - London Croydon Town Centre Cluster
• As the leader of a hospitality Dream Team and head of four Premier Inn hotels, you will manage teams, develop talent, ensure safety, and drive guest satisfaction while upholding Premier Inn brand standards.

Salary

£55,750 - £57,750