Multi-Site General Manager

Freedom Leisure; Yeovil; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work

Staff discount

Counselling service

Financial advice

Annual leave

Staff shop

Training & development

Insurance schemes

Job summary

Freedom Leisure is seeking a Multi-Site General Manager to oversee Goldenstones Leisure Centre and Westlands Sport & Fitness Centre. The successful candidate will drive sales, manage budgets and lead the centre teams to high standards, ensuring a safe, welcoming environment and strong financial performance across both sites.

You will own operations, customer service and community engagement, develop business plans, monitor performance and build relationships with partners to deliver excellent

Qualifications

• Experience of problem solving, customer service and staff management.
• At least three years in an operation management role in a leisure environment.
• A high awareness of industry developments, trends and research.
• An ability to lead and motivate a staff team.
• Commercial awareness which translates into a successful and financially viable operation.
• IT skills including the ability to produce and interpret reports and data.
• Communication skills, demonstrated both verbally and in writing.
• Time management skills - able to deal with a number of priorities at once.
• Ability to present information confidently to individuals and groups.
• Strong people management skills.
• Team orientated approach, able to work across organisation boundaries, demonstrate interest and be supportive of the work of staff and colleagues.
• To be able to work flexibly with a good level of autonomy.
• Mobility to travel across sites.

Responsibilities

• Business & Sales Management - Accountability for the business, budgetary and cost centre performance across both Centres. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management - Leading the team to ensure excellent operational standards and record keeping is in place. Working with the team to provide all activities in a safe and welcoming environment.
• People Management - Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community. Provide the necessary support and leadership to colleagues for ongoing management and development of all.

Skills

Problem solving

Customer service

Staff management

Operational management

Industry awareness

Leadership

Commercial awareness

IT skills

Communication

Time management

Public speaking

Autonomy

Travel mobility

Tools

Budgeting

Job description

We are looking for a Multi-Site General Manager to look after Goldenstones Leisure Centre & Westlands Sport & Fitness Centre. We are looking for a Manager with proven entrepreneurial ability, financial acumen, who has a passion for high standards and can demonstrate a history of taking ownership and delivering results. You will have excellent commercial awareness which you can translate into the successful running of popular Leisure Centres. The ability to drive sales/income and ability to manage expenditure are key qualities for this role. Other key qualities would be the ability to lead, motivate and support the centre team and to be able to work with internal and external customers/stakeholders/local community. Your responsibilities will be varied and include:

• Business & Sales Management - Accountability for the business, budgetary and cost centre performance across both Centres. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management - Leading the team to ensure excellent operational standards and record keeping is in place. Working with the team to provide all activities in a safe and welcoming environment.
• People Management - Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community. Provide the necessary support and leadership to colleagues for ongoing management and development of all.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

Hours: 37 hours per week, Monday - Sunday

This role will be based between Goldenstones Leisure Centre & Westlands Sport & Fitness Centre, you will need to be able to travel across these sites.

Requirements

• Experience of problem solving, customer service and staff management
• At least three years in an operation management (or equivalent) role in a leisure environment
• A high awareness of industry developments, new activities, trends and research
• An ability to lead and motivate a staff team
• Commercial awareness which translates into a successful and financially viable operation
• IT skills including the ability to produce and interpret reports and data
• Communication skills, demonstrated both verbally and in writing
• Time management skills - able to deal with a number of priorities at once
• Ability to present information confidently to individuals and groups
• Strong people management skills
• Team orientated approach, able to work across organisation boundaries, demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly with a good level of autonomy
• Mobility to travel across sites

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people's lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community., At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide.

We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Benefits

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes