Multi-Site General Manager - Full Time - Littlehampton Wave

Freedom Leisure; Littlehampton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing schemes

Discounted staff membership

Employee Assistance Programme

Financial advice

Incremental annual leave

Staff benefits scheme discounts

Training and career progression

Insurance and savings schemes

Job summary

Freedom Leisure is seeking a Multi-Site General Manager to provide inspirational leadership and drive the business plan across two leisure facilities in the Arun District. The role requires entrepreneurial drive, financial acumen, and a passion for high standards to deliver a popular leisure offering for the community.

You will oversee business, operations and people management across both centres, travel between sites, and work with stakeholders to engage with the local community.

Qualifications

• At least three years in an operation management (or equivalent) role in a leisure environment.
• Experience of leading teams and delivering a high-standard leisure offering.
• Strong commercial awareness with ability to manage budgets and drive sales.

Responsibilities

• Business & Sales Management—Accountability for the business, budgetary and cost centre performance across both Centres, driving sales and developing the business plan.
• Operational Management—Lead the team to ensure excellent operational standards and safe, welcoming activities.
• People Management—Recruit and develop a capable team to deliver high-quality leisure services and engage with the local community.

Skills

Problem solving

Customer service

Staff management

Operations management

Leadership

Commercial awareness

IT skills

Communication skills

Time management

Mobility across sites

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Multi-Site General Manager to join our team. The role will provide inspirational leadership along with business and community focus, delivering the Freedom leisure business plan and ethos across the leisure facilities, in the Arun District.

We are looking for a Manager with proven entrepreneurial ability, financial acumen, who has a passion for high standards and can demonstrate a history of taking ownership and delivering results. You will have excellent commercial awareness which you can translate into the successful running of popular Leisure Centres. The ability to drive sales/income and ability to manage expenditure are key qualities for this role. Other key qualities would be the ability to lead, motivate and support the centre team and to be able to work with internal and external customers/stakeholders/local community.

Your responsibilities will be varied and include:

• Business & Sales Management- Accountability for the business, budgetary and cost centre performance across both Centres. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management– Leading the team to ensure excellent operational standards and record keeping is in place. Working with the team to provide all activities in a safe and welcoming environment.
• People Management– Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community. Provide the necessary support and leadership to colleagues for ongoing management and development of all.

You should have the necessary skills and experience to lead both Centres and engage with the local community. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate colleagues and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.

We want our employees and customers to have the best experience possible. So, if this sounds like you, we want to hear from you.

This role will be based between Littlehampton Wave & The Windmill Entertainment Centre, you will need to be able to travel across these sites.

Hours: 37 hours per week, Monday - Sunday (rota basis)

• Experience of problem solving, customer service and staff management
• At least three years in an operation management (or equivalent) role in a leisure environment
• A high awareness of industry developments, new activities, trends and research
• An ability to lead and motivate a staff team
• Commercial awareness which translates into a successful and financially viable operation
• IT skills including the ability to produce and interpret reports and data
• Communication skills, demonstrated both verbally and in writing
• Time management skills - able to deal with a number of priorities at once
• Ability to present information confidently to individuals and groups
• Strong people management skills
• Team orientated approach, able to work across organisation boundaries, demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly with a good level of autonomy
• Mobility to travel across sites

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing Date: 20th November 2026

Salary: Up to £40,000 per annum

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.