Multi-Site Facilities Operations Leader

Waymo LLC; Greater London; Hybrid; GBP 88,000 - 93,000; Full time

Benefits offered by this job

Annual bonus

Equity plan

Benefits package

Job summary

Waymo is seeking a Hybrid Facilities Manager to lead multi-site operations across the assigned market, ensuring safe, compliant, and high-uptime facilities. You will oversee budgets, coordinate with Fleet Operations, Security, and EHS, and govern the IFM provider to meet SLAs and performance scorecards.

The role reports to the Global Head of Facilities and Occupational Safety, requires 5+ years in facilities or outsourcing management, and a BA/BS in a related field.

Qualifications

• BA/BS degree in Facilities Management, Business Management, or Engineering (or equivalent practical experience).
• 5+ years of account management, outsourcing management, or facilities operations experience with a track record of managing multi-site portfolios.
• Demonstrated experience managing complex budgets, service delivery contracts, and third-party vendor performance.
• Deep understanding of technological advances, change management, organizational leadership, and compliance requirements, and how each supports/drives workplace and facilities strategies.
• Excellent verbal and written communication skills, with the ability to present in formal settings and adapt communication to articulate program goals to a wide audience in a simple, straightforward way.
• Ability to work in a hybrid schedule in the assigned market location and travel between multiple local site locations within the market area.

Responsibilities

• Provide Tactical Site Oversight: Maintain a highly-visible presence across Waymo's critical operations sites in the assigned market to ensure facilities run smoothly 24/7/365, and the physical environment remains safe, functional, compliant, and mission-ready.
• Ensure Service Delivery & Critical Uptime: Drive end-to-end facilities operations service delivery across the assigned market, ensuring high standards of execution that meet critical uptime SLAs.
• Manage Budget & Resource Optimization: Oversee and optimize the local facilities budget, operational resources, and space utilization within the assigned market, ensuring that daily maintenance and space utilization adjustments do not disrupt business-critical operations.
• Serve as the Local Stakeholder POC: Act as the primary local facilities liaison and build strong partnerships with local market teams (including Fleet Operations, Security, and EHS) and site leads to resolve daily operational friction and align facilities with business needs.
• Govern Onsite Vendors & Service Contracts: Provide direct, "on-the-ground" governance and oversight of the contracted Integrated Facilities Management (IFM) service provider, monitoring performance against SLAs and scorecards to immediately correct service gaps.
• Support Process & Operational Reporting: Implement and manage local facility dashboards and reporting workflows to analyze site performance data, measure key success metrics, and support high-volume site operations and space utilization.

Skills

Budget management

Vendor management

Communication

Hybrid schedule

Stakeholder management

Education

BA/BS degree in Facilities Management/Engineering

Job description

Waymo is seeking a Hybrid Facilities Manager to lead multi-site operations across the assigned market, ensuring safe, compliant, and high-uptime facilities. You will oversee budgets, coordinate with Fleet Operations, Security, and EHS, and govern the IFM provider to meet SLAs and performance scorecards.

The role reports to the Global Head of Facilities and Occupational Safety, requires 5+ years in facilities or outsourcing management, and a BA/BS in a related field.