Multi-Site Cafe Manager

Compass Group UK & Ireland; Basingstoke; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading food service company is seeking a dedicated Cafe Manager for the Costa Café at Basingstoke and North Hampshire Hospital. The role involves supervising teams, maintaining high standards of food and service, and managing operational efficiency. The ideal candidate will have at least two years of management experience and a passion for exceptional customer service. This position offers competitive pay and opportunities for career growth.

Benefits

Competitive pay

Career growth opportunities

Learning and development programs

Qualifications

• Minimum of two years of management experience within a similar sector or industry.
• Experience managing teams in a similar role.
• Brilliant financial acumen with excellent communication and organizational skills.

Responsibilities

• Supervise teams to deliver impeccable food and customer service.
• Oversee operational efficiency, manage inventories and budgets.
• Communicate with line manager to monitor KPIs and targets.

Skills

Passion for great-tasting food

Exceptional customer service

Management experience

Financial acumen

Excellent communication skills

Organizational skills

Ambition and motivation

Job description

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Job Introduction

Multi Store - Costa Cafe Manager - Basingstoke and North Hampshire Hospital

£35.695 per annum/ 40 hours per week

We're currently recruiting a dedicated Cafe Manager to help ensure the smooth running of the operations in a Costa brand on a full time basis, contracted to 40 hours per week.

As a Cafe Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here's what you need to know before applying:

Your key responsibilities will include:

• Supervising teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Identifying opportunities for new service concepts to drive sales
• Liaising between customers and our internal teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Cafe Manager will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of management experience within a similiar sector or industry
• Have experience managing teams in a similar role
• Demonstrate brilliant financial acumen
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1607/74646001/52745717/R/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!