Multi-drop Driver/Customer Service Assistant

Travis Perkins plc; Melksham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Multi-drop Van Driver/Customer Service Assistant, where you'll provide exceptional service and ensure timely deliveries. Enjoy a supportive work environment with opportunities for growth, competitive pay, and various benefits, including a colleague bonus and private healthcare.

Benefits

Colleague Bonus

Contributory Pension

Private Healthcare

Life Assurance

Sharesave Scheme

Discounts across Travis Perkins Group

Qualifications

• Minimum Cat B licence held for at least 12 months.
• Exceptional customer service and health & safety awareness.

Responsibilities

• Delivering high standards of service and building customer relationships.
• Driving vehicles for multi-drop deliveries to local customers.
• Adhering to safety policies during loading, unloading, and driving.

Skills

Customer Service

Adaptability

Physical Fitness

Education

Cat B Licence

Job description

Joining our friendly and hardworking family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off-site (when making deliveries). You will play a vital role in our continued success by providing a first-class service while keeping colleagues and customers safe at all times.

What will I be doing?

No two days are the same in TP branch life, but here are some key responsibilities:

• Helping deliver the highest standards of service by being helpful and friendly, building strong relationships with our customers, many of whom will be on a first-name basis.
• Driving our transit and flatbed vehicles (up to 3.5 tonnes) to carry out multi-drop deliveries directly to local customers, ensuring they receive their orders on time and in good condition, safely, every time.
• Adhering to all safety policies and procedures during loading, unloading, and driving to maintain safety standards.
• Working Monday to Friday between 07:30 and 17:00, with every other Saturday from 08:00 to 12:00, to promote work-life balance.

What experience do you need?

You should be an experienced driver with a minimum Cat B licence (up to 3.5 tonnes) held for at least 12 months. Industry experience is advantageous but not essential; a quick learner, strong work ethic, and physical fitness are important. Exceptional customer service, health & safety awareness are key qualities. We will provide a comprehensive introduction and all necessary tools.

Does this sound like you?

We hope you can say ‘Yes’ to all of the following:

• Highly adaptable, resilient, and energetic with a tenacious attitude.
• Thrives in a dynamic, fast-paced environment.
• Possesses exceptional customer service skills, works efficiently under pressure, and has a flexible attitude.
• Comfortable working both in branch and on the road.

This role offers opportunities for growth and development, supported by our Cornerstones values: Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.

Benefits include £Competitive pay + Benefits such as a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group and other retailers. Our hours promote a healthy work-life balance, allowing most to enjoy weekends and holidays off.

Despite our size, Travis Perkins maintains the values of a family-run business with the ambition of a forward-thinking company. Recognized as one of the UK’s Top Employers since 2010, we offer extensive career opportunities across our five leading businesses, operating from over 1400 outlets with more than 20,000 colleagues.

We are committed to being a truly inclusive employer where everyone feels safe, welcome, and confident to be their authentic selves. Be yourself—it's what makes us, us.