Multi-brands Customer Host John Lewis Welwyn Garden City (22.5 Hours)

TN United Kingdom; Welwyn Garden City; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading beauty company as a Brand Ambassador, where you will create memorable experiences for customers across luxury brands. This role offers comprehensive training, competitive salary, and opportunities for career progression within the beauty industry.

Benefits

Competitive Salary & Commission Scheme

Access to products within our L’Oréal Staff Shop

Days holiday (including Bank Holidays)

Additional support for mental health and financial advice

Qualifications

• Strong interpersonal skills and a passion for beauty.
• Ability to provide tailored recommendations to customers.
• Self-driven and motivated to meet sales targets.

Responsibilities

• Act as a Brand Ambassador for L’Oréal's luxury brands.
• Provide personalized consultations and build customer relationships.
• Participate in training and development programs.

Skills

Customer Service

Sales

Passion for Beauty

Job description

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EU work permit required:

Yes

Job Reference:

c6bdff5e1a16

Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

You will be a Brand Ambassador across the L’Oréal Luxe prestigious portfolio of brands that are dominating the beauty market across Cosmetics, Skincare and Fragrance:

• Lancôme, Yves Saint Laurent, Giorgio Armani, and Luxury Designer Fragrances.

Hosting your customers across our beauty play zones, you will immerse them in memorable and genuine face-to-face store experiences, developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.

You will ooze passion for our brands and delivering exceptional service. Even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert!

You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate about cross-category selling across our iconic products, sharing key benefits and features.

You are a real people person and love meeting new people, hosting your customers in store, and taking them on a personalized journey! Delivering individual consultations with empathy and tailored recommendations.

You will proactively approach customers in a warm and friendly manner to provide a world-class customer experience.

You will be self-driven and motivated to meet individual sales targets, sometimes being the sole ambassador for your team.

Your induction will include regular training with your Area Manager, Education Mentor, and Peers. You will start with online induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance, followed by comprehensive training at our head office in Hammersmith, London.

You will attend quarterly team trainings to learn about new launches, application techniques, and try our new iconic products!

You will have access to E-Learning modules for personal development, supported by our best-in-class training programs.

The future is yours! We support your progression into roles such as Beauty Advisor, Metier training, and Team Management roles.

Benefits And Rewards:

• Competitive Salary & Commission Scheme
• Access to products within our L’Oréal Staff Shop
• Days holiday (including Bank Holidays)
• Additional support for mental health and financial advice

Working for L’Oréal means being part of our sustainability journey…L’Oréal for the future! Beautythatmovestheworld

At L’Oréal, we pride ourselves on creating a diverse, equitable, and inclusive environment where everyone is valued. We are committed to inclusive employment practices regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status. We welcome diverse backgrounds, experiences, personalities, and perspectives because our differences make us stronger and more innovative. That’s the beauty of L’Oréal.