MSN Project Support Officer - Managed Service Network for Neurosurgery

NHS Scotland; Bothwell; Hybrid; GBP 25,000 - 35,000; Full time

Job description

The Role

We are seeking to appoint a Project Support Officer to join the Managed Service Network (MSN) for Neurosurgery team. This post offers a hybrid working model, with a base at Kirklands – NHS Lanarkshire Headquarters.

The Managed Service Network for Neurosurgery (MSN) is a national Network responsible for delivering a coordinated neurosurgical service across four centres in Scotland. The Network supports the delivery of equitable, high-quality neurosurgical care across Scotland.

As a key member of the national team, the post holder will provide high-quality administrative and project support to the National Network Manager and wider MSN team. A central focus of the role will be to ensure the smooth running of administrative processes, including the coordination of meetings, accurate and timely minute-taking, and comprehensive diary management.

The successful candidate will act as a first point of contact for enquiries to the team, providing professional and responsive communication, and managing the flow of information effectively. The post holder will also be responsible for maintaining project records and databases, supporting internal systems, and assisting with the coordination of training and related administrative tasks.

This is an excellent opportunity for a highly organised and motivated individual with a strong administrative background to contribute to the delivery of a national specialist service.

What we'll need you to bring:

• HND level qualification in business administration/other relevant subject and experience in a similar administrative role
• High level of proficiency in use of Microsoft Office software, e.g. Word, Excel, Access, PowerPoint
• Experience of engaging and working effectively with colleagues across disciplines
• Confident communicator
• Self-motivated with drive to achieve excellence
• Ability to work as team member but also work in isolation
• Ability to prioritise her/his workload and work to deadlines
• Interpersonal skills demonstrating maturity and sensitivity
• Ability to travel, typically once a month to team meetings
• Be flexible for occasional overnight stays, possibly once a year
• Must hold a driving licence (full valid UK/EU/EEA licence)

It would be great if you also have:

• Prince 2 or equivalent qualification
• Experience of working in the NHS
• Experience of servicing committees including minute-taking
• Previous experience in working in a project environment including supporting financial management processes
• Knowledge of medical terminology
• Ability to defuse stressful situations

Contract type: Permanent
Full time, 37 hours
Location and Working Pattern: This role will be based in Managed Service Network for Neurosurgery within Kirklands - NHSL Headquarters.

Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Vaughan Statham at [e-mail]
For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some Of NHS Lanarkshire’s Benefits Include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged.

Right to Work within the UK:
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.