MSK Physiotherapy Admin | Flexible Hours & Training

Berkshire Healthcare NHS Foundation Trust; Wokingham; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Flexible hours

Free staff parking

Training & development

Supportive team

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking an MSK Physiotherapy Administrator to join the Musculoskeletal Physiotherapy Outpatient team at Wokingham Community Hospital. You’ll manage patient referrals and appointments via phone and email, supporting efficient, compassionate patient care across Berkshire.

The role offers flexible hours, full or part-time options, and generous mileage allowances for travel between sites.

Qualifications

• Excellent customer service and communication skills.
• Good IT skills across Microsoft and database software.
• Ability to organise and prioritise workload.
• Empathetic and helpful demeanor.

Responsibilities

• Act as primary point of contact for MSK patients and visitors attending the department.
• Take responsibility for digital referral management and patient bookings.
• Manage phone lines and email with patient focus at the forefront.
• Liaise with other departments and services to support patients as needed.

Skills

Customer service

Communication

IT skills

Microsoft Office

Tools

Microsoft Office

Job description

Berkshire Healthcare NHS Foundation Trust is seeking an MSK Physiotherapy Administrator to join the Musculoskeletal Physiotherapy Outpatient team at Wokingham Community Hospital. You’ll manage patient referrals and appointments via phone and email, supporting efficient, compassionate patient care across Berkshire.

The role offers flexible hours, full or part-time options, and generous mileage allowances for travel between sites.