MPFT INTERNAL STAFF ONLY Operational Lead - Community Diabetes

Midlands Partnership NHS Foundation Trust; Stafford; Sur place; GBP 55 000 - 66 000; Plein temps

Résumé du poste

Midlands Partnership NHS Foundation Trust is recruiting an Operational Lead for the Countywide Community Diabetes Service in Staffordshire. The role focuses on delivering safe, high-quality services, alongside Clinical Leads, Professional Leads and senior operational colleagues to drive transformation and performance improvements.

You will contribute to workforce planning, governance, and the development of innovative, patient-centred care pathways while aligning with NHS Long Term Plan

Qualifications

• Operational leadership or project management experience within NHS.
• Experience in leading service development, redesign or transformation.
• Excellent leadership, communication, and organisational skills.
• Ability to work across multidisciplinary teams and boundaries.
• Experience in managing staff and resources to meet objectives.
• Ability to analyse complex information and drive improvement.
• Passion for patient-centred care.

Responsabilités

• Provide day-to-day operational leadership for Community Diabetes Services.
• Lead service improvement and transformation initiatives.
• Manage performance against objectives and targets.
• Support workforce planning, recruitment and staff development.
• Ensure governance, quality and risk management are embedded.
• Collaborate with partners including Primary Care Networks and acute providers.
• Support development of patient-centred care pathways.
• Analyse service data to inform planning and priorities.

Connaissances

Operational leadership

Project management

Leadership

Communication

Collaboration across teams

Staff management

Data analysis

Patient-centred care

Formation

Post-graduate qualification

Management/leadership qualification

Leadership/organizational development training

Continued professional development

Description du poste

Midlands Partnership NHS Foundation Trust

MPFT INTERNAL STAFF ONLY Operational Lead - Community Diabetes

The closing date is 22 October 2026

Fixed Term / Secondment Opportunity (12 Months - Maternity Cover)

Are you an experienced operational leader looking for an exciting opportunity to make a real difference to Diabetes Services across Staffordshire and Stoke-on-Trent?

We are seeking a dynamic, motivated and forward-thinking individual to join our Community Diabetes Service.

This is an exciting opportunity to join a high-performing, innovative service dedicated to improving outcomes for people living with Diabetes. The successful candidate will play a pivotal role in supporting the operational delivery, transformation and ongoing development of Community Diabetes Services, working closely with clinical, professional and operational leaders across the Care Group.

We are looking for someone who:

• Has experience in an operational leadership and/or project management role within healthcare.
• Has experience of leading service development, redesign or transformation programmes.
• Demonstrates excellent leadership, communication and organisational skills.
• Can work collaboratively across multidisciplinary teams and organisational boundaries.
• Has experience of managing staff and resources to achieve service objectives.
• Can analyse complex information, identify solutions and drive improvement.
• Is passionate about delivering high-quality, patient-centred care.
• Is able to motivate, support and develop teams within a demanding healthcare environment.

Main duties of the job

As Operational Lead, you will provide operational management and leadership for the Countywide Community Diabetes Service, ensuring the delivery of safe, effective and high-quality services that meet local and national priorities.

Working alongside Clinical Leads, Professional Leads and senior operational colleagues, you will contribute to service development, quality improvement, workforce planning and performance management, supporting the continued transformation of services in line with the NHS Long Term Plan and Trust objectives.

Key responsibilities include:

• Providing day-to-day operational leadership and management across Community Diabetes Services.
• Leading and supporting service improvement and transformation initiatives.
• Managing performance against key service objectives, quality indicators and commissioned targets.
• Supporting workforce planning, recruitment, staff development and succession planning.
• Ensuring quality, governance and risk management processes are embedded across services.
• Working collaboratively with internal and external partners, including Primary Care Networks, acute providers and community services.
• Supporting the development of innovative and patient-centred care pathways.
• Analysing service data and performance information to inform service planning and future priorities.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may close this vacancy early if we receive a high volume of applications

Please note: If you use Artificial Intelligence (AI) as part of your application, we encourage you to review the Trust's guidance on the use of AI within the recruitment process. Further information can be found on Join Us :: Midlands Partnership University NHS Foundation Trust or www.mpft.nhs.uk/joinus

Job responsibilities

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

For full details of the role, please refer to the Job Description and Person Specification.

For an informal discussion about the role, please contact:

Georgina WoodcockOperational Manager - Long Term Conditions, Cancer & Supportive Therapies and Asylum Services [e-mail] 07977 796885

Person Specification

Qualifications & Training

• Post-graduate qualification or equivalent experience in relevant clinical, professional or managerial role
• Evidence of ongoing continued professional development
• Postgraduate qualification in management and/or leadership
• Leadership or other organisational development training

Experience

• Experience in operational and/or project management role in the NHS
• Experience of leading service developments
• Experience of services/projects and/or delivering clinical services
• Experience of delivering service changes and developments
• In-depth knowledge of local commissioning and provider context including health, social care and education

Skills & Knowledge

• Ability to manage teams of staff and allocate resources to meet objectives and deadlines
• Knowledge and understanding of Community Services
• Knowledge and understanding of current and proposed initiatives impacting on health services
• Excellent written and verbal communication skills. Able to listen to and respect others views and opinions
• Ability to establish effective working relationships with staff, commissioners and partner agencies
• Effective people management skills, ability to create a culture where staff are valued and supported
• Excellent problem solving skills, able to analyse a situation, identify root causes and seek solutions to address the problem
• Excellent time management and organisational skills
• Ability to communicate contentious and conflicting information in a sensitive and tactful manner, particularly where there may be resistance or barriers to understanding
• Understanding of finance and budget management
• Ability to analyse, interpret and utilise complex information for planning and reporting purposes
• Ability to build credibility and work collaboratively with others across the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust