Move Manager - Government Contracts Service Centre

Pickfords; Kings Langley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading moving services provider in Kings Langley is seeking a Move Manager to oversee the global movement of personal effects. This role focuses on delivering top-notch customer service while managing financial and operational processes. Ideal candidates will possess strong organisational and teamwork skills, demonstrating a proactive approach in a dynamic environment. Join us in this rewarding opportunity and advance your career in a vibrant team dedicated to excellence.

Qualifications

• Strong organisational skills are essential.
• Ability to work as part of a team.
• Commitment to delivering excellent results.

Responsibilities

• Manage door-to-door services ensuring a smooth experience.
• Provide exceptional customer service aligned with KPIs.
• Collaborate with agents and internal teams for seamless operations.

Skills

Customer service

Organisational skills

Teamwork

Flexibility

Adaptability

Tools

Navision

Job description

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Move Manager - Government Contracts Service Centre, Kings Langley

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Client:

Pickfords

Location:

Kings Langley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job title: Move Manager - Government Services

Location: Kings Langley, Hertfordshire

Pickfords is seeking a dedicated professional with a passion for customer service to join our Government Contracts team as a Move Manager. The ideal candidate will demonstrate strong organisational skills, adaptability, and teamwork abilities to succeed in various situations.

Your responsibilities will include overseeing and managing the movement of personal effects worldwide, focusing on customer service and quality standards. You will advise and inform our corporate customers, maintain communication throughout the move, and track progress using our operating system. Ensuring internal departments and partner agents meet customer expectations and KPIs is essential.

We value a proactive, flexible, approachable, and motivated individual committed to delivering excellent results.

Key responsibilities:

• Manage complete door-to-door services for each move, ensuring a smooth experience for clients.
• Provide exceptional customer service aligned with KPIs and contractual standards.
• Work closely with our agent network and internal teams for seamless operations.
• Handle financial and operational processes using Navision system.
• Manage financial aspects per contracted rates, ensuring accuracy and transparency.
• Gather customer feedback to improve services continually.
• Perform additional administrative duties as needed, showing flexibility.

If you're ready to advance your career and join a vibrant team dedicated to excellence, we want to hear from you!

Contact us at to apply for this exciting opportunity.