Move Manager

Made Employment Ltd; Kings Langley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading removals service provider in Kings Langley seeks individuals with corporate move management experience. The role entails providing customer service, managing shipments, and monitoring consignments globally. Ideal candidates will have strong customer service focus and proficiency in managing financials using systems like Navision. A competitive benefits package and professional growth opportunities await successful applicants.

Benefits

Employee Assistance Programme

Health & Fitness Discount Vouchers

Free Staff Parking

25 days holiday

Birthday Voucher

Christmas Voucher

Dress Down Fridays

Staff Rewards Voucher Scheme

Paid time off for volunteering

Eye care vouchers

Free Flu Vaccination

Pension contributions after 3 months service

Qualifications

• Experience of managing moves for corporate clients in the removals industry.
• Commitment to high customer service quality standards.
• Proficiency in managing financials and documentation.

Responsibilities

• Provide advice and information to corporate customers.
• Monitor the tracking of consignments globally.
• Manage the shipment of clients' goods on behalf of corporate accounts.

Skills

Corporate move management experience

Strong customer service focus

Ability to coordinate consignments globally

Tools

Navision

Job description

Overview

Our client is one of the world's most recognised names in the removals industry. They are expanding their team and are looking for people who have corporate move management experience.

Benefits

• Employee Assistance Programme - EAP (supports employees' wellbeing on many issues both in and out of work)
• Health & Fitness Discount Vouchers
• Free Staff Parking
• 25 days holiday
• Birthday Voucher
• Christmas Voucher
• Dress Down Fridays
• Staff Rewards Voucher Scheme based on performance
• Staff Referral Scheme
• Paid time off for volunteering
• Eye care vouchers
• Free Flu Vaccination
• Pension contributions after 3 months service

Responsibilities

• Provide advice and information to corporate customers with a high regard for customer service and quality standards.
• Closely monitor the tracking of consignments worldwide via the centralised system, ensuring all internal departments, sister companies and agents adhere to customer expectations.
• Manage the shipment of individual clients goods on behalf of corporate accounts.
• Move Manage complete door to door services for each posting.
• Provide complete customer service.
• Liaise with agent network and internal departments for operational requirements.
• Manage financial and operational processes through the operational system (Navision).
• Manage financials of each file in line with contracted rates and specification.
• Issue and collection of PMR from officer at end of move.
• Undertake any additional admin duties as time permits and as required.

Qualifications

• Experience of managing moves for corporate clients and within the removals industry.
• Strong customer service focus and commitment to quality standards.
• Ability to track and coordinate consignments globally and work with multi-department and agent networks.
• Proficiency in managing financials and documentation using Navision or similar systems.