Motorsport Trade Counter Assistant

Impact Recruitment Services; Towcester; On-site; GBP 26,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Motorsport sucht einen motivierten Trade Counter Assistant, der technische Unterstützung und Kundenberatung bietet. In dieser spannenden Rolle sind Sie für die Bearbeitung von Kundenanfragen, die Unterstützung bei Lagerbeständen und den Versand von Bestellungen verantwortlich. Sie arbeiten in einem dynamischen Umfeld, das sich auf hochwertige Motorsportkomponenten spezialisiert hat. Wenn Sie eine Leidenschaft für Technik und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, Teil eines engagierten Teams zu werden und Ihre Fähigkeiten in einem wachsenden Sektor einzubringen.

Qualifications

• Erfahrung im technischen Vertrieb oder Logistik ist vorteilhaft.
• Fähigkeit, komplexe technische Informationen zu verstehen.

Responsibilities

• Kunden vor Ort und telefonisch unterstützen, Produktberatung anbieten.
• Bestellungen genau verarbeiten und versenden.

Skills

Kommunikationsfähigkeiten

Proaktive Einstellung

Verständnis für Motorsportkomponenten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Education

Hintergrund in Ingenieurwesen oder Motorsport

Tools

CRM-Systeme

Microsoft Office

Job description

Trade Counter Assistant

Location: Silverstone Business Park, Northamptonshire

Hours: Monday-Friday, 8:45am - 5:15pm (plus rota-based Saturdays 9:30am - 2:00pm during race season, with full Monday off in lieu)

Salary: £26,000 - £35,000 (dependent on engineering experience)

About Us

Our client has over 30 years of expertise in motorsport and automotive engineering. Based at Silverstone Business Park - the heart of British motorsport - they specialise in high-performance consumables and specialist components used in the preparation, repair, and restoration of competition vehicles across the motorsport, automotive, and aerospace sectors.

Position Overview

We are seeking a motivated, technically-minded Trade Counter Assistant with a background in engineering and/or motorsport to join their close-knit team. This front-of-house position involves customer-facing responsibilities as well as supporting stock control, dispatch operations, and technical sales support.

The ideal candidate will have excellent communication skills, a proactive attitude, and a strong understanding of motorsport or performance vehicle components.

Key Responsibilities

1. Provide in-person and telephone support to trade customers, offering product advice and tailored solutions.
2. Assist with trade counter operations, helping customers identify and purchase appropriate components.
3. Accurately process and prepare customer orders for dispatch, both within the UK and internationally.
4. Pack and ship orders in a timely and professional manner.
5. Maintain inventory levels and assist with stock control and regular stock checks.
6. Collaborate with internal teams to ensure customer requirements are met efficiently.
7. Generate quotations and respond to technical product enquiries.
8. Stay informed on industry trends, customer feedback, and competitor offerings.

Desirable Experience & Skills

1. Previous experience in a trade counter, technical sales, or logistics role.
2. Background in motorsport or automotive engineering is beneficial.
3. A full UK Licence due to the rural location of their site.
4. Ability to understand and communicate complex technical product information.
5. Strong organisational and problem-solving skills.
6. Computer literacy, including CRM systems and Microsoft Office.
7. Excellent interpersonal skills and a customer-focused approach.

If you would be interested please apply with an up-to-date CV or alternatively call us on (phone number removed).