Motoring & Cycling Service Advisor

Halfords; Carlisle; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25% off products

Garage discount up to 50%

Cycle2Work scheme

Sharesave option

Health plan

Uniform

Job summary

Halfords in Carlisle is hiring for a customer‑focused retail role. You’ll help customers with parts and services, perform car parts fitting and cycle servicing, and build bikes in-store.

Training is provided to reach market-leading service standards while you develop practical skills and fast, efficient work habits. Potential to progress within Retail or other Group functions as you grow, with a strong focus on customer satisfaction, teamwork and achieving sales targets.

Qualifications

• Experience delivering great customer service in a retail environment.
• Proactive approach to helping customers and understanding their needs.
• Ability to work on a rota, including weekends.

Responsibilities

• Carry out car parts fitting, cycle building and cycle servicing in-store and in the car park.
• Assist customers with product selection and technical questions.
• Develop practical problem‑solving skills and work efficiently to meet targets.

Skills

Customer service

Retail experience

Sales targets

Job description

Halfords in Carlisle is hiring for a customer‑focused retail role. You’ll help customers with parts and services, perform car parts fitting and cycle servicing, and build bikes in-store.

Training is provided to reach market-leading service standards while you develop practical skills and fast, efficient work habits. Potential to progress within Retail or other Group functions as you grow, with a strong focus on customer satisfaction, teamwork and achieving sales targets.