Motoring & Cycling Customer Service Pro (Part-Time)

Halfords; Congleton; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

25% off products

Retail store discounts

Employee assistance programme

Pension scheme

Sharesave option

Job summary

Halfords is seeking a Customer Services Advisor in Congleton. You will engage customers in-store and in the car park, delivering high-quality service while promoting parts and cycle-related services.

The role emphasizes a proactive approach, with training provided to meet market-leading standards. Weekend rota availability is required, with 20 hours per week in a part-time arrangement.

Qualifications

• Experience delivering great customer service in retail.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Assist customers in-store and in the car park with parts and bike services.
• Contribute to fitting car parts and cycle services to a high standard.
• Deliver market-leading service and upsell where appropriate.

Skills

Customer service

Proactive

Weekend availability

Retail experience

Job description

Halfords is seeking a Customer Services Advisor in Congleton. You will engage customers in-store and in the car park, delivering high-quality service while promoting parts and cycle-related services.

The role emphasizes a proactive approach, with training provided to meet market-leading standards. Weekend rota availability is required, with 20 hours per week in a part-time arrangement.